Summary
Overview
Work History
Education
Skills
Timeline
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Roman Sikdar

Roman Sikdar

Lakemba

Summary

Proven team collaborator and multitasker, I excelled at Flavour of North India by enhancing guest experiences and streamlining service efficiency. Skilled in cash handling and problem resolution, my proactive approach significantly improved customer satisfaction. Leveraging verbal communication and food safety knowledge, I adeptly managed high-pressure situations, ensuring both team harmony and operational excellence.

Overview

2
2
Languages

Work History

Restaurant Team Member

Flavour of North India
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
  • Prepared food orders, cooking on grill and operating fry station.

Customer Service Cashier

Al Sultan Butchery
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Processed customer orders and accurately handled payment transactions.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

Customer Service Representative

The Fresh Fruit Team


  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Education

MBA - Business Management

Central Queensland University
Sydney, NSW
04.2001 -

Skills

Verbal and written communication

Timeline

MBA - Business Management

Central Queensland University
04.2001 -

Restaurant Team Member

Flavour of North India

Customer Service Cashier

Al Sultan Butchery

Customer Service Representative

The Fresh Fruit Team

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Roman Sikdar