Romden Tamang
Hobart,TAS
Summary
Versatile office and administrative support professional with comprehensive experience in various office environments. Skilled in managing office tasks, organizing records, and enhancing workflow efficiency. Demonstrated ability to adapt quickly to new software and systems, improving data management and operational processes. Made significant improvements in document organization and internal communication protocols, leading to smoother daily operations.
Overview
10
10
years of professional experience
Work History
Concierge
Department of Health
Hobart, Australia
10.2020 - Current
- Front Desk Operations, maintaining effective communication with staff members, visitors, and co-workers via intercom systems and replying through email.
- Handled complaints from visitors in an efficient manner while working towards satisfactory resolutions.
- Directed incoming calls and messages to appropriate staff.
- Organized packages received by mail or courier on behalf of guests while ensuring they are properly tracked.
- Managed incoming calls and ensured that all requests were handled efficiently and accurately.
Administrative Assistant
ICMS
NSW, Australia
04.2016 - 02.2019
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Managed student files and databases, ensuring accuracy, confidentiality, and compliance with institutional policies.
- Actively communicating with college leadership, faculty, students, and staff to relay important information and updates.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Processed invoices for payment using accounting software applications.
Retail Sales Assistant
Worldlink Communication
, Nepal
09.2014 - 01.2016
- Promote and sell ISP services, such as broadband internet, cable TV, and phone services, to customers based on their requirements.
- Documentation: Maintain accurate records of customer interactions, sales transactions, and any service requests.
- Processed returns and exchanges of merchandise promptly and efficiently.
- Answered questions from customers about products and services.
Education
Diploma - Leadership & Management
Australian Ideal College
01-2020
MPA/MBA -
Holmes College
NSW01-2018
BBA -
Manipal University
India01-2014
Skills
- Computer Skills
- Project Oversight
- Reporting capabilities
- Accurate record keeping
- Excellent Multitasking
- Strong interpersonal skills
- Administrative Support
- Bookkeeping
- Invoice Processing
- Spreadsheet Management
Timeline
Concierge
Department of Health
10.2020 - Current
Administrative Assistant
ICMS
04.2016 - 02.2019
Retail Sales Assistant
Worldlink Communication
09.2014 - 01.2016
Diploma - Leadership & Management
Australian Ideal College
MPA/MBA -
Holmes College
BBA -
Manipal University
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