Romeo reynolds
Aspley,QLD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Very hardworking and ready for any obstacle that comes his way.
Overview
9
9
years of professional experience
Work History
Server/Bartender
O'Charley's
06.2022 - 08.2023
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Increased sales significantly by upselling higher-end products to customers.
Cook/Customer Service
Wendy's
11.2014 - 02.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Assisted customers with returns, refunds and resolving transaction issues.
Order Selector
Reinhart Foodservice
06.2020 - 09.2020
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Checked inventory and selected products from specific locations based upon availability.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Collaborated with team members to complete timely orders and avoid delays.
- Picked and packed order items.
Education
High School Diploma -
South Warren High School
Bowling Green, KY05.2016
Skills
- Serving Experience
- Food Service
- Food Safety
- Kitchen Experience
- Host/Hostess
- Food Preparation
- Upselling
- Retail Sales
- Communications Protocols
- Corrective Actions
- White Glove Service
- Food Spoilage Prevention
Timeline
Server/Bartender
O'Charley's
06.2022 - 08.2023
Order Selector
Reinhart Foodservice
06.2020 - 09.2020
Cook/Customer Service
Wendy's
11.2014 - 02.2021
High School Diploma -
South Warren High School
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