Romina Middlebrook
Bokarina,QLD
Summary
Dependable Haul Truck driver with extensive experience in operating various haul trucks. Maintains high safety standards and consistently adheres to operating procedures. Demonstrated ability to transport materials efficiently and safely, contributing to overall operational success.
Overview
15
15
years of professional experience
Work History
Operator
Protech
Rolleston, QLD
03.2024 - Current
- Executed operations in high-risk circuits, adhering to JSA protocols.
- Reviewed daily tasks at GCom, consulting with supervisors to address concerns.
- Incorporated Rolleston's core values: Safety, Integrity, Responsibility, Openness, Simplicity, and Entrepreneurialism into all activities.
- Maintaining close communication with Dispatch team.
Mortgage Broker & Team Leader
Financial Advisers Australia
Maroochydore, Qld
11.2010 - 02.2024
- Promoted to leadership role due to strong work ethic and exceptional customer service.
- Managed team of lending processors, ensuring adherence to deadlines and quality standards.
- Monitored progress while optimizing workflows and resource allocation for dynamic demands.
- Fostered positive relationships through effective communication and training initiatives.
- Developed and implemented policies and process improvements to enhance operational efficiency.
- Provided coaching and assistance to mortgage brokers, improving overall performance.
- Approved loans that met established specifications for quality and compliance.
Development Branch Manager
ANZ Bank
Highpoint, Victoria
2005 - 2006
Senior Supervisor
ANZ Bank
Maroochydore, QLD
2006 - 2009
Education
Some College (No Degree) - Diploma of Mortgage Broking
InteleTrain
Brisbane2010
Finance & Risk Management - Financial Services
Victoria University
Melbourne2003
Certificate in Stock Exchange - Financial Services
Tafe
Melbourne2002
Skills
- Prioritising Safety: making safety a top prioroty in all operations & activities
- Identifying hazards: actively identifying hazards and assessing risks in the workplace
- Following procedures: adhering to established safety operating procedures (SOP)
- Communication and reporting: reporting any unsafe situations and concerns
- Using safety equipment: ensuring proper use of personal protective equipment (PPE) and other safety equipment
- Experienced in driving: CAT 789C, 789B, 789D, 793, 795
- Adhering to 'No Plan, No Work' in all operating tasks & activities
Accomplishments
- Entered the Mining Industry as a 'New to Industry' employee. Completed all the medical requirements and Safety Operations Procedure training.
- Created company franchise model, processes and training material for FAA Lending Pty Ltd, a subsidiary company of Financial Advisers Australia, the largest Financial Planning company in Queensland.
- Queensland Finance Woman of the Year nominee for 2020 & 2021. Voted by industry peers in the Financial Services sector.
- Identified and acquired high-value employees for the growing company.
- Created highly effective new training programs and processes that significantly impacted efficiency and improved operations.
- Written various articles and content for company website.
- Co-founder of Femmes in Finance. An organisation development program focused on training and coaching woman in all areas of finance, from budgeting to property investing.
Professional References
Tenille - Rolleston Superintendent
Mobile: 0447 049 959
Dane Middlebrook - Rolleston Dispatch Supervisor
0419 446 652
Timeline
Operator
Protech
03.2024 - Current
Mortgage Broker & Team Leader
Financial Advisers Australia
11.2010 - 02.2024
Development Branch Manager
ANZ Bank
2005 - 2006
Senior Supervisor
ANZ Bank
2006 - 2009
Some College (No Degree) - Diploma of Mortgage Broking
InteleTrain
Finance & Risk Management - Financial Services
Victoria University
Certificate in Stock Exchange - Financial Services
Tafe
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