Summary
Overview
Work History
Education
Skills
Accomplishments
work skills
out of school activities
availability
personal information
references
Hobbies and interests
Timeline
Generic

Romir Awasthi

Wallacia,NSW

Summary

I have a good work ethic and an enthusiasm for learning new skills. I am mature with excellent communication skills. I am a motivated individual, with strong attention to detail and keen to work in a customer service area. I'm a reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. As an individual, I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Casual Sales Assistant

Bakers delight
01.2019 - Current
  • Increased customer satisfaction by providing excellent service and expert product recommendations.
  • Maintained a clean and organized store, ensuring a welcoming environment for shoppers.
  • Boosted sales through effective upselling techniques and deep knowledge of product features.
  • Processed transactions accurately and efficiently, reducing wait times and enhancing the overall customer experience.
  • Assisted in inventory management, keeping shelves stocked and visually appealing to customers.
  • Developed strong relationships with customers, fostering repeat business and loyalty.
  • Contributed to team sales goals by consistently meeting or exceeding personal targets.
  • Assisted with merchandising tasks, creating attractive displays that showcased products effectively.
  • Collaborated with colleagues to ensure smooth operations during busy periods, minimizing delays for customers.
  • Provided support in training new team members, sharing best practices for success in the role.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Crew Member

McDonald's
06.2020 - 11.2024
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Worked front area preparing foods such as, fries and drinks as well as providing exceptional customer service.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Became familiar with products to answer questions and make suggestions.

Christmas Casual Retail Assistant

Toymate
11.2021 - 02.2022
  • Boosted customer satisfaction by providing exceptional service and product knowledge.
  • Enhanced store sales by assisting customers in selecting appropriate gifts and decorations.
  • Managed inventory effectively, ensuring timely replenishment of high-demand items during the holiday season.
  • Maintained a visually appealing store presence by creating festive displays and keeping merchandise organized.
  • Processed transactions accurately and efficiently, resulting in reduced waiting times for customers during peak hours.
  • Collaborated with team members to meet daily sales targets and provide outstanding customer experiences.
  • Resolved customer complaints professionally, resulting in improved customer retention rates.
  • Participated in staff meetings, sharing ideas for improving store performance during the busy holiday season.
  • Balanced multiple responsibilities, including cashier duties and floor assistance, as needed during peak periods.

Education

Glenmore Park High School
Sydney, NSW
10.2024

Skills

    • Goal-Oriented
    • Flexibility
    • Reliability
    • Excellent communication
    • Computer literacy
    • Self-motivation
    • Multitasking
    • Active listening
      • Professionalism
      • Inventory management
      • Customer service
      • Adaptability
      • Interpersonal skills
      • Visual merchandising
      • Money Handling
      • Suggestive Selling

Accomplishments

Glenmore park High-school Bronze Award x20

Glenmore park High-school Silver Award x4

Glenmore park High-school Gold Award x1

work skills

  • Food Preparation
  • Cleaning
  • Customer Service
  • Efficient Computer Skills
  • Communication Skills

out of school activities

Basketball {games on Friday and training on Tuesday (may change)}

availability


  • Monday: 4:00pm - 11:00pm
  • Wednesday: 4:00pm - 11:00pm
  • Thursday: 4:00pm - 11:00pm
  • Saturday: 10:00am - 11:00pm
  • Sunday 10:00am - 11:00pm
  • Sunday: 11:00am - 10:00pm

personal information

Date of Birth: 11/01/2007

references

  • Meeta, Retail Manager - Bakers Delight, 0452 588 133
  • Olivia, Hiring Manager - McDonalds, 0426 202 097
  • Rajesh, Owner - Bakers Delight, 0426 962 072

Hobbies and interests

Basketball

Gym

Sports

Physical Activity

SMMA


Timeline

Christmas Casual Retail Assistant

Toymate
11.2021 - 02.2022

Crew Member

McDonald's
06.2020 - 11.2024

Casual Sales Assistant

Bakers delight
01.2019 - Current

Glenmore Park High School

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Romir Awasthi