Ron Joby
Ballarat,VIC
Summary
Highly motivated [Your Current Degree or Field of Study] student with a strong interest in data analytics. Seeking to develop hands-on skills and gain industry experience through the Data Analytics Training & Internship at Oeson. Proficient in data analysis, statistical methods, and visualization techniques. Excited to collaborate with a global team to drive insights and solutions.
Overview
1
1
year of professional experience
Work History
Call Center Representative
Michael Solutions
Kottayam, Kerala
05.2022 - 02.2023
- Maintained accurate records of customer interactions for future reference.
- Stayed current on relevant product and service offerings as well as competitor pricing models.
- Analyzed data collected during each call in order to identify trends in customer feedback.
- Participated in daily huddles with team members in order to discuss common goals and objectives.
IT Support Consultant
Michael Solutions
Kottayam, Kerala
03.2022 - 02.2023
- Assisted with the deployment of new technologies or upgrades to existing ones.
- Maintained computer networks, peripherals and other related equipment.
- Evaluated customer feedbacks in order to identify areas needing improvement.
- Identified system malfunctions or performance issues in a timely manner.
- Supported the development of new applications or modifications of existing ones.
Education
Bachelor's Degree - Business Analytics
Federation University
Mount Helen, VIC11-2025
Skills
Technical Skills
- Data Analysis Tools: Microsoft Excel, Python (pandas, numpy, matplotlib, seaborn), R
- Data Visualization Tools: Tableau, Power BI
- Statistical Methods: Regression analysis, hypothesis testing, descriptive statistics
- Other Tools/Technologies: SQL, Jupyter Notebooks, Google Sheets, Git
Languages
English
Full Professional
Hindi
Limited
Italian
Limited
Timeline
Call Center Representative
Michael Solutions
05.2022 - 02.2023
IT Support Consultant
Michael Solutions
03.2022 - 02.2023
Bachelor's Degree - Business Analytics
Federation University
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