RONAKKUMAR PATEL
CRESTWOOD,NSW
Summary
Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service. Enthusiastic [Job Title] motivated to work with patients, families and care teams efficiently. Friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems.
Overview
4
4
years of professional experience
Work History
Health Assistant
NSW Health
06.2022 - Current
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Adhered to patient special diets and provided supplementary drinks under nursing staff supervision.
- Supported healthcare teams with basic physical assessments and diagnostic procedures.
- Communicated effectively with patients and families to provide information about care and treatment.
- Supervised patients on commodes, in toilets, and bathrooms and assisted patients with hygiene needs.
- Administered prescribed medications and monitored patient reactions to address contraindications.
- Collected biological samples for testing and lab work, in alignment with health and safety protocols.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Provided excellent customer service to patients and medical staff.
Medical Administrator
Golden Cross Medical Centre
05.2019 - 06.2022
- Completed patient referrals to other medical specialists.
- Led diverse team of medical and administrative professionals in day-to-day clinic activities such as patient care, new business development, and patient relations.
- Improved patient outcomes and delivery of care through improved clinical quality processes.
- Assisted senior physicians and surgeons during assessments, examinations and surgical interventions.
- Confirmed consistent and accurate medical recordkeeping practices.
- Verified complex diagnoses to facilitate treatment plans.
- Interpreted diagnostic test results for deviations from normal.
Education
DIPLOMA OF COMMUNITY SERVICES - DIPLOMA OF COMMUNITY SERVICES
SUPREME EDUCATION
Sydney, NSW06.2022
Bachelor of Science - Engineering Technology
GUJARAT UNIVERSITY
INDIA08.2016
Skills
- Counseling and Guidance
- Microsoft Outlook
- Operation Monitoring
- Quality Control Analysis
- Scheduling Software
- Investigate Complaints
- Medication Side Effect Knowledge
- Care Plan Recommendations
Timeline
Health Assistant
NSW Health
06.2022 - Current
Medical Administrator
Golden Cross Medical Centre
05.2019 - 06.2022
DIPLOMA OF COMMUNITY SERVICES - DIPLOMA OF COMMUNITY SERVICES
SUPREME EDUCATION
Bachelor of Science - Engineering Technology
GUJARAT UNIVERSITY
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