Ronald Sampang
Quality Assurance Manager
4 Castleton Ave., Tarneit,Victoria
Summary
Enrolled as an international student pursuing a Master's degree in Data Analytics at Melbourne Institute, I have been responding to the growing demands of the banking industry in my home country. With a combined experience of 15 years in banking operations, accounting, finance, and credit analysis, I have been recognized as a dedicated and hardworking Bank Officer, receiving several awards and nominations in the past 5 years. I possess exceptional adaptability skills, allowing me to seamlessly adjust to changes in a business environment and deliver top-notch results consistently.
Overview
13
13
years of professional experience
Work History
Loan Consultant
First Standard Finance Corporation
Tarlac City, Philippines
10.2023 - 02.2024
- Design the research plans used in data gathering and analysis for loan borrowers
- Participate in interpreting data analysis and developing action plans accordingly and assist in making strategic data-related decisions by analyzing, manipulating, tracking, internally managing, and reporting data to clients borrowing habits.
Branch Manager
Asia United Bank
Balibago, Angeles City, Philippines
03.2023 - 09.2023
- Responsible for the growth of branch's CASA, and maintaining good relationship to both new and existing stakeholders of Asia United Bank
- Cross sell wide range of products, from Loans, Forex, Trust Funds, Cash Management Solutions, Auxiliary Facilities and Insurances
- Conducts enhanced due diligence for all bank transactions, from deposits, withdrawals, account opening and specially with incoming and outgoing telegraphic transfers with the matrix set in compliance with AMLC
- Prepare investigation reports and decide for clients tagged as high risk for possible deviation for the acceptance or declining of applications or transactions
- As branch head, was able to perform functions; from account opening, teller and service manager task as contingency and adherence to standards set by the bank and BSP.
Quality Assurance Manager
Bank of the Philippines Islands
Luzon Division
12.2021 - 03.2023
- Manage and oversee Quality Assurance (QA) officers, covering total 150 branches
- Responsible for attaining highest passing rate of branches from audit both internal and with BSP (Banko Sentral ng Pilipinas)
- Mentoring and coaching team members and branch officers with exceptions cited in banking operations
- Conduct investigation and assessment to fraud cases referred by Compliance and Risk Management Offices, Banko HR and BPI Unibank Investigative Unit
- Reduced cost of branch reviews and monitoring via implementing hybrid set up (combined onsite and remote).
Quality Assurance Officer - Team Leader
Bank of the Philippines Islands
South Luzon Areas
11.2020 - 12.2021
- Team lead for 4 QA officers, from Central West Luzon branches up to Bicol
- Region totaling 85 branches
- Co-Lead the Bank of the Philippine Islands (BPI) innovations award finalist excellence awards for employee category
- Finalist: BPI Excellence Awards - Group Category - QA Review Lifecycle
- Introduce high touch approach and customer oriented program in the team
- Produced 100% audit acceptance rate in the area.
Quality Assurance Officer
Bank of the Philippines Islands
Central West Luzon Area
03.2020 - 11.2020
- Supervises 21 branches of Central West Luzon
- Review branches in compliance with banking operations, in preparation to their audit
- Conduct periodic call outs and one on one interview to branch personnel to assure adherence to updated policies
- Responsible for clean balance sheet for branches under supervision.
Business Manager
Bank of the Philippines Islands
Floridablanca - Guagua Pampanga, Philippines
08.2017 - 03.2020
- Establish full-scale sales operation for SEME loan products and maintaining banking operations in place
- Obtained target markets and clients in short period of time
- Maintain profitability of branches assigned, surpassing the P&L benchmark as early of 3rd quarter of the fiscal years
- Awarded best new branch in 2019 (opened a new branch in 4th quarter of 2018) having the highest sales and profit in span of 3 months.
Branch Manager
Radiowealth Finance Company Inc.
San Fernando Pampanga
08.2017 - 03.2020
Senior Credit Officer
Radiowealth Finance Company Inc.
San Fernando Pampanga
11.2015 - 08.2017
Admin Officer
Radiowealth Finance Company Inc.
San Fernando Pampanga
09.2013 - 11.2015
Credit Analyst
Radiowealth Finance Company Inc.
San Fernando Pampanga
06.2011 - 09.2013
Education
Bachelor of Science in Electronics and Communication Engineering -
Holy Angel University
10.2007
Skills
- Audit Coordination
- Policy Reinforcement
- Trend Analysis
- Regulatory Compliance
- Work Planning and Prioritization
- Risk Analysis and Mitigation
- Attention to Detail
- Data Collection
- Complaint Investigation
- Data Analysis
- Employee Training
- Test Planning
- Documentation Review
- Real Estate Loans
- Relationship Management
- Loss Mitigation
- Portfolio Management
- Risk evaluation
- Loan Processing
- Collections proficiency
- Database Management
- Team Player
- Credit analysis
- MS Office guru
- Employee Development
- Cash shipment management
- Opening and closing processes
- Strategic Planning
- Excels in team leadership
- People-oriented
- Customer Relationships
- Investment Guidance
- Financial Advising
Personal Information
- Date of Birth: 08/30/85
- Gender: Male
- Nationality: Filipino
- Marital Status: Married
References
- Ma. Cecilia A. Garrido, +639178972677, mcagarrido@bpi.com.ph, Bank of the Philippine Islands
- Russela Rica I. Chua, +639173213311, rrichua@bpi.com.ph, Bank of the Philippine Islands
- Theresa D. Gaviola, +639688582022, gaviolatd@aub.com.ph, Asia United Bank
- Jerome B. Minglana, +639175526734, jbminglana@bpi.com.ph, Bank of the Philippine Islands
- Roldan B.Jimenez, +639175483299, roldan.jimenez@firststandard.ph, First Standard Finance Corporation
Hobbies and Interests
- Motorcycling
- Farming
- Reading current events
- Cooking
Timeline
Loan Consultant
First Standard Finance Corporation
10.2023 - 02.2024
Branch Manager
Asia United Bank
03.2023 - 09.2023
Quality Assurance Manager
Bank of the Philippines Islands
12.2021 - 03.2023
Quality Assurance Officer - Team Leader
Bank of the Philippines Islands
11.2020 - 12.2021
Quality Assurance Officer
Bank of the Philippines Islands
03.2020 - 11.2020
Business Manager
Bank of the Philippines Islands
08.2017 - 03.2020
Branch Manager
Radiowealth Finance Company Inc.
08.2017 - 03.2020
Senior Credit Officer
Radiowealth Finance Company Inc.
11.2015 - 08.2017
Admin Officer
Radiowealth Finance Company Inc.
09.2013 - 11.2015
Credit Analyst
Radiowealth Finance Company Inc.
06.2011 - 09.2013
Bachelor of Science in Electronics and Communication Engineering -
Holy Angel University
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