Christopher Swales
Hervey Bay,QLD
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
39
39
years of professional experience
Work History
Retail Assistant
Salvo's Family Store
01.2020 - Current
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Used POS system to process sales, returns, online orders and gift card activations.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted customers with prompt and polite support in-person and via telephone.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
- Kept areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
- Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
- Tracked down hard-to-find merchandise at diverse locations.
- Logged reports, expenses, receipts and sales documents into digital database.
- Greeted customers, helped locate merchandise and suggested suitable options.
Computer Technician
SelfHelpWorks
01.2004 - 12.2022
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Linked computers to network and peripheral equipment.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
- Trained customer employees and managers on machine use and maintenance.
- Demonstrated increased knowledge of company products and equipment.
- Developed detailed maintenance schedules for equipment to maximize equipment lifetimes.
Chiller Room
Nolan Meats
06.2022 - 07.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Home Care Attendant
Mum
01.2007 - 12.2021
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Assisted disabled clients to support independence and well-being.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
- Provided transportation and appointments management.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Developed rapport to create safe and trusting environment for care.
- Followed nutritional plans to prepare optimal meals.
- Administered medication as directed by physician.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Completed medical and program reports and maintained records following clinic standard operating procedures.
- Increased medication and medical terminology knowledge through research and continuing education.
- Transported clients for medical and personal outings.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Provided direct personal care and administrative services to clients.
- Improved patients' comfort with massage and application of topical treatments.
Delivery Driver Assistant
Hervey Bay Home Deliveries
04.2006 - 01.2007
- Kept warehouse and associated outside areas neat and clean.
- Prevented damage to packages and products by correctly securing loads.
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
- Assisted driver with product or package deliveries to residential and commercial locations.
- Exhibited good attendance, work habits and willingness to learn job functions.
- Secured products on truck with use of straps, load bars and bulkhead attachment points.
- Arranged items at destination according to customer requests and instructions.
- Verified documentation and condition of freight to assure quality standards were achieved.
Retail Sales Associate
Ideal Gifts
02.2005 - 08.2006
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders and gift card activations.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Folded and arranged merchandise in attractive displays to drive sales.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
High School Diploma -
Wide Bay Tafe
Hervey Bay, QLD12.2004
No Degree - Year9
Hervey Bay State High School
Pialba, QLD12.2003
Skills
- Problem Replication
- Computer Hardware Knowledge
- Remote Support
- Microsoft Office
- Attention to Detail
- Issue Resolution
- Valid Driver's License
- Software Application Testing
- Printers and Peripherals Installation
- Network Administration
- Printers and Peripherals
- Customer Service
- Help Desk Support
- Software Installation
- Hardware and Software Configuration
- Data Connectivity
Additional Information
I am self taught on the Computers and have been using them for many years.
Form repairs to data entry and would make a great asset to your Business.
References
John Corbett
Manager
Salvo's Family Store
Hervey Bay Qld
07 41242345
Ronald Swales
Truck Driver
Australia Post
0431066584
Timeline
Chiller Room
Nolan Meats
06.2022 - 07.2022
Retail Assistant
Salvo's Family Store
01.2020 - Current
Home Care Attendant
Mum
01.2007 - 12.2021
Delivery Driver Assistant
Hervey Bay Home Deliveries
04.2006 - 01.2007
Retail Sales Associate
Ideal Gifts
02.2005 - 08.2006
Computer Technician
SelfHelpWorks
01.2004 - 12.2022
High School Diploma -
Wide Bay Tafe
No Degree - Year9
Hervey Bay State High School
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