Summary
Overview
Work History
Education
Skills
Timeline
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Ronaldo Fuentes

Sydney,NSW

Summary

Dynamic and detail-oriented professional with a proven track record at Apple, excelling in customer service and office organization. Skilled in appointment scheduling and call handling, I foster positive client relationships and maintain a welcoming environment. Recognized for enhancing operational efficiency and ensuring confidentiality in sensitive information management.

Overview

7
7
years of professional experience

Work History

Receptionist Assistant

Vibe Hotel
11.2024 - 04.2025
  • Resolved customer problems and complaints.
  • Managed multi-line telephone system and greeted claimants during office visits.
  • Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Retail Cashier

Clothing Store
01.2023 - 02.2024
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
  • Provided excellent service through active listening skills, addressing customers'' needs effectively .
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.

Sales Assistant

Jd Sportsplex
09.2022 - 01.2023
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Administrative Assistant

Apple
01.2021 - 02.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Groundskeeper

Canley Heights RSL & Sporting Club
01.2018 - 03.2019
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
  • Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
  • Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.

Education

Bachelor of Arts - Real Estate

TAFE NSW
NSW
07-2020

Skills

  • Reception area maintenance
  • Maintaining cleanliness
  • Appointment scheduling
  • Office organization
  • Cash management
  • Electronic document storage
  • Document scanning
  • Meeting preparation
  • Mail routing
  • Presentation development
  • Typing speed
  • Call handling

Timeline

Receptionist Assistant

Vibe Hotel
11.2024 - 04.2025

Retail Cashier

Clothing Store
01.2023 - 02.2024

Sales Assistant

Jd Sportsplex
09.2022 - 01.2023

Administrative Assistant

Apple
01.2021 - 02.2022

Groundskeeper

Canley Heights RSL & Sporting Club
01.2018 - 03.2019

Bachelor of Arts - Real Estate

TAFE NSW

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Ronaldo Fuentes