Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
Ronald Shu Ping Jiang

Ronald Shu Ping Jiang

Canberra,ACT
The way to get started is to quit talking and begin doing.
Walt Disney

Summary

Driven Small Business Owner with excellent business acumen, creativity and leadership skills. Offers advanced experience in developing marketing strategies, identifying business opportunities and generating sales in the hospitality industry. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

24
24
years of professional experience

Work History

Sole Proprietor

Testel Canberra South
03.2012 - 05.2019
  • Devised processes to boost long-term business success and increase profit levels.

Store Manager

Storage King
01.2011 - 02.2012
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.

Sole Proprietor

Michel's Patisserie
11.2001 - 05.2008
  • Consulted with customers to assess needs and propose optimal solutions.
  • Studied the market to determine the optimal pricing of goods and capitalize on emerging opportunities.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Optimized team hiring, training, and performance.
  • Entered income and expense details into business databases to track purchases and address variances.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help the company evolve and grow.
  • Evaluated suppliers to maintain cost controls and improve operations.

Merchant Analyst

American Express
05.1995 - 09.2001
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Developed customized reports, summarizing and presenting data in visually appealing format.
  • Provided technical support for troubleshooting analytics and reporting issues.

Education

MBA - International Business Management

University of Canberra, Canberra, ACT
07.2001

Associate of Arts - Hotel Management

Shanghai Institute of Tourism, Shanghai China
08.1982

High School Diploma -

Shanghai No.22 Middle School, Shanghai China
08.1980

Skills

  • Operations Management
  • Project Oversight
  • Analytical and Critical Thinker
  • Standard Operating Procedure Development
  • Vision Implementation
  • Job Assignments
  • Capital Expenditure Planning
  • Business-to-Business Sales
  • Special Promotions Planning
  • Consultative Sales Techniques
  • Employee Performance Management
  • Staff Hiring
  • Training Junior Team Members
  • Business Development
  • Opportunity Identification
  • Operational Efficiency
  • Active Listening
  • Customer Relationship Management
  • Reading Comprehension
  • Critical Thinking
  • Customer Service

Languages

Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Professional Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sole Proprietor - Testel Canberra South
03.2012 - 05.2019
Store Manager - Storage King
01.2011 - 02.2012
Sole Proprietor - Michel's Patisserie
11.2001 - 05.2008
Merchant Analyst - American Express
05.1995 - 09.2001
University of Canberra - MBA, International Business Management
Shanghai Institute of Tourism - Associate of Arts, Hotel Management
Shanghai No.22 Middle School - High School Diploma,

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Ronald Shu Ping Jiang