Rona Lhaisa Calucag
Narrandera,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certificate
Work History
Domestic Helper
Hongkong Family
04.2019 - 06.2022
- Improved household efficiency by managing daily schedules and organizing appointments.
- Maintained a clean, safe, and organized home environment for family members.
- Assisted in meal planning and preparation, ensuring nutritious meals were served daily.
- Provided attentive childcare with age-appropriate activities to foster growth and development.
- Managed laundry services, including washing, drying, folding, and ironing clothing items.
- Conducted deep cleaning tasks such as dusting furniture, vacuuming carpets, and mopping floors for an immaculate living space.
- Handled grocery shopping duties while adhering to dietary restrictions and preferences of family members.
Spa Receptionist
Seda Vertis North
02.2018 - 03.2019
- Enhanced client satisfaction by providing exceptional customer service and promptly addressing inquiries.
- Streamlined appointment scheduling for increased efficiency and optimal time management.
- Managed high call volume, ensuring smooth communication between clients and spa staff.
- Boosted client retention rates by maintaining a welcoming environment and building strong relationships with guests.
- Assisted in inventory management to maintain adequate supply levels for spa treatments and retail products.
- Maintained cleanliness of reception area, contributing to an inviting atmosphere for guests.
Receptionist
Moon Garden Pension Inn
03.2013 - 11.2017
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Developed strong working relationships with team members, fostering a positive work environment.
- Assisted management in implementing new policies and procedures, contributing to overall operational improvements.
Education
Bachelor of Science - Medical Field
Chinese General Hospital Colleges
286 Blumentritt Rd, Santa Cruz, Manila, 1014 Metro10.2017
High School Diploma -
Baggao National Agricultural School
Tallang, Baggao, Cagayan,Philippines04.2011
Skills
- Chemical Handling
- Maintenance
- Home maintenance
- Window cleaning
- Laundry management
- Cleaning proficiency
- Childcare experience
- Attention to detail
- Time management
- Guest Relations
Certification
Program/Course Title : Domestic Work NC2
Name of Awarding Authority: TESDA
Date of Training Period : February 28-March 4, 2019
Total Hours Of training period: 60 Hours
Additional Information
Personal Data:
Birthplace : Alba, Baggao, Cagyan
Birth Date : October 3,1994
Civil Status : Married
Citizenship : Filipino
Languages : English, Tagalog
Character Reference
Ms. Leanne Latoja
Position: Spa Super Visor
Company: Stresscape Services Corporation
Address; Vertis North, Sola corner Lux Drives, Diliman, Quezon City, 1105 Metro Manila, Philippines
Conatact Number: +639176135523
Timeline
Domestic Helper
Hongkong Family
04.2019 - 06.2022
Spa Receptionist
Seda Vertis North
02.2018 - 03.2019
Receptionist
Moon Garden Pension Inn
03.2013 - 11.2017
Bachelor of Science - Medical Field
Chinese General Hospital Colleges
High School Diploma -
Baggao National Agricultural School
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