Ronan Barrett
Essendon,VIC
Summary
Enthusiastic Hospitality Professional with experience in fast-paced, customer-focused environments. Delivered high standards of service through reliability, adaptability, and teamwork. Focused on contributing to various sectors within hospitality, including hotels, restaurants, and events, while embracing new opportunities in Ireland.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Sales Consultant
Melton Mazda
Melton, VIC
12.2025 - Current
- Assisted customers in selecting vehicles based on their needs and preferences.
- Conducted vehicle demonstrations to showcase features and benefits effectively.
- Collaborated with the sales team to develop promotional strategies and campaigns.
- Managed customer inquiries and provided timely responses to enhance satisfaction.
- Participated in training sessions to improve sales techniques and product knowledge.
- Supported financing applications by gathering necessary documentation from customers.
- Analyzed customer needs and identified solutions to meet their requirements.
- Worked with fellow sales team members to achieve group targets.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Listened to customers to understand needs and refer to optimal services.
- Handled credit and debit card payment processing to complete the purchasing experience.
Houseperson
Fairmont Chateau Whistler Canada
Whistler, British Columbia
11.2024 - 07.2026
- Maintained cleanliness and organization in guest areas and service spaces.
- Assisted with heavy lifting and furniture arrangement for events and functions.
- Stocked supplies in various departments, ensuring availability for staff needs.
- Collaborated with housekeeping team to uphold high cleanliness standards.
- Organized storage areas to optimize space and accessibility of materials.
- Assisted housekeeping staff with cleaning duties including vacuuming carpets, dusting furniture, polishing surfaces, changing linens, and restocking supplies.
- Delivered items to guests' rooms upon request.
- Replenished guest room amenities in a timely manner.
- Maintained cleanliness of storage areas for linen and other supplies.
- Inspected guest rooms for cleanliness standards prior to check-in.
Luggage Porter
Intercontinental Hayman Great Barrier Reef
Hayman Island, QLD
03.2024 - 10.2025
- Assisted guests with luggage and check-in processes at luxury resort.
- Provided exceptional customer service to enhance guest experiences during their stay.
- Coordinated with front desk staff to ensure smooth check-in and check-out processes.
- Offered local area information and recommendations to enhance guest enjoyment.
- Ensured the safety and security of guest belongings while transporting them around the hotel premises.
- Provided accurate information about the hotel's amenities, facilities, services, policies and procedures to all customers inquiries and complaints.
- Communicated effectively with other staff members regarding guest needs and requests.
- Organized transportation for guests to various destinations in a timely manner.
- Monitored guest check-ins and checked out; assisted with room keys, registration cards.
- Greeted and welcomed guests upon arrival; provided assistance with luggage.
- Provided a high level of customer service by responding promptly and politely to requests for services or information.
Houseperson
Intercontinental Hayman Great Barrier Reef
Hayman Island, 4801
08.2023 - 03.2024
- Maintained cleanliness and organization in guest areas and service spaces.
- Assisted with heavy lifting and furniture arrangement for events and functions.
- Stocked supplies in various departments, ensuring availability for staff needs.
- Reported maintenance issues to management for prompt resolution.
- Collaborated with housekeeping team to uphold high cleanliness standards.
- Organized storage areas to optimize space and accessibility of materials.
- Cleaned and maintained public areas, such as lobbies, hallways, and restrooms.
- Collected dirty linens from guest rooms and transported them to designated laundry area.
- Assisted housekeeping staff with cleaning duties including vacuuming carpets, dusting furniture, polishing surfaces, changing linens, and restocking supplies.
- Delivered items to guests' rooms upon request.
- Responded to guest inquiries regarding hotel services and facilities in a courteous and professional manner.
- Assisted in moving furniture as needed.
Front Desk Agent
Alexander Motor Inn
Essendon, Vic
12.2022 - 08.2023
- Greeted guests warmly upon arrival and provided check-in assistance.
- Managed reservation systems to ensure accurate bookings and guest information.
- Handled guest inquiries and resolved issues promptly and professionally.
- Processed payments efficiently while ensuring transaction security and accuracy.
- Answered phones, responded to inquiries, and took messages.
- Assisted with check-in and check-out procedures for guests.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Answered telephones and greeted visitors to assist, answer questions and direct.
- Resolved customer complaints promptly and courteously.
- Inputted guest information into computer system accurately and securely.
- Managed cash drawer responsibly throughout shift.
- Collaborated with colleagues to ensure smooth operations of front desk area.
- Provided information about hotel amenities, services, and local attractions.
- Verified accuracy of room rates and other charges during check-in process.
- Scheduled reservations for groups and special events.
- Greeted, registered and assigned rooms to hotel or motel guests.
- Assisted with luggage handling for incoming guests.
- Recorded guest comments or complaints, escalating to management for immediate resolution.
Commercial Cleaner
Miric Pty Ltd
Essendon, 3040
03.2020 - 01.2023
- Cleaned and maintained commercial spaces to ensure a hygienic environment.
- Operated cleaning equipment, including vacuums and floor polishers, efficiently.
- Followed safety protocols to handle cleaning chemicals and prevent accidents.
- Collaborated with team members to complete cleaning tasks on schedule.
- Organized cleaning supplies and maintained inventory for operational efficiency.
- Assisted in training new staff on proper cleaning techniques and procedures.
- Adapted cleaning methods based on the type of surface and space requirements.
- Swept and mopped floors, dusted surfaces, and vacuumed carpets in commercial buildings.
- Replenished supply of hand soap, paper towels, and other consumables.
- Cleaned and sanitized restrooms using appropriate cleaning products.
- Used specialized equipment such as floor buffers, steam cleaners, vacuums, mops, and other cleaning tools.
- Followed safety procedures when working with hazardous materials such as bleach or disinfectants.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Steam-cleaned or shampooed carpets.
- Responded to emergency spills quickly to minimize the damage caused by the spillage.
Education
High School Diploma -
St Bernards College
Essendon, VIC11-2021
Skills
- Sales techniques
- Customer relationship management
- Team collaboration
- Problem solving
- Effective communication
- Lead generation
- Sales strategies
- Customer service
- Active listening
- Inventory management
- Housekeeping operations
- Attention to detail
Certification
- Full Vehicle License
- Marine license
Affiliations
- Football
- Gym
- Walking
- Skiing
References
- Maree Osulilvan - Alexander Motor Inn - 0418 537 331
- Keelan Biddlestone - Miric Pty Ltd - 0431 425 332
Timeline
Sales Consultant
Melton Mazda
12.2025 - Current
Houseperson
Fairmont Chateau Whistler Canada
11.2024 - 07.2026
Luggage Porter
Intercontinental Hayman Great Barrier Reef
03.2024 - 10.2025
Houseperson
Intercontinental Hayman Great Barrier Reef
08.2023 - 03.2024
Front Desk Agent
Alexander Motor Inn
12.2022 - 08.2023
Commercial Cleaner
Miric Pty Ltd
03.2020 - 01.2023
High School Diploma -
St Bernards College