Ronan Lucey

Duties

• Operating and maintaining cleanliness of utility vehicles and plant machinery
• Use of power tools on site eg rattle gun, impact drill, recip saw, grinder
• Use of hand held tools on site
• Ensuring unfinished site works are secured using barricades and fencing

Lily Creek, Branigan St and Hyatt St Water Reticulation

• Facilitated successful pipe connections by preparing ends according to specifications before joining them together.
• Supported efficient excavation processes by removing soil or debris from trenches safely using shovels or other hand tools as needed and ensuring correct trench height and level.
• Responsible for spotting Loader/excavator/skid steer when backfilling trench ensuring correct amounts of material were being used at specific heights. Used upright rammer and vibration plate to ensure soil was compacted and level.
• Ensured all necessary tools were readily available for use and returned neatly when finished

Hyatt St Reservoir

• Preparing ground foundations using upright rammer and plate compactor
• Building formwork for concrete driveways and footpaths
• Assisting in concrete pouring, screeding and finishing
• Ensuring excavation was at height and correct level for water drainage pipe
• Laying water drainage pipe and backfilling
• Assisting operators performing foundation profiling using tape, string line and spot marking spray

• Material Handling: Transporting materials to and from construction areas, loading and unloading materials from trucks and organizing materials on-site for easy access by construction workers
• Site Cleanliness: Keeping the construction site clean and organized, sweeping, picking up debris, and disposing of waste materials
• Clearing pathways for safe movement around the site
• Assisting Tradespeople: Providing support to skilled tradespeople such as carpenters, electricians, plumbers, and masons
• Holding materials and tools as needed during construction tasks and following instructions from supervisors and tradespeople
• Site Maintenance: Assisting with basic maintenance tasks such as repairing fences, barriers, or temporary structures, checking and maintaining construction equipment and tools and reporting any maintenance issues or safety concerns to supervisors
• Digging and Excavation: Digging trenches for foundations, pipes, or cables, assisting with excavation work using shovels, picks, and other hand tools and backfilling trenches and compacting soil as directed

• Demonstrated strong troubleshooting skills to diagnose and resolve technical issues related to ClickDimensions' products, ensuring minimal downtime and maximizing customer satisfaction
• Developed a comprehensive knowledge base and documentation system to improve the efficiency of customer issue resolution, resulting in reduced response times and increased customer satisfaction
• Engaging with customers on video calls establishing a first hand, enjoyable relationship that I could retain in future interactions with previous customers
• Collaborated with cross-functional teams, including developers and product managers, to escalate and resolve complex technical issues, ensuring prompt and effective resolutions for customers
• Actively participated in team meetings and knowledge-sharing sessions, contributing insights and best practices to enhance the overall effectiveness of the technical support department
• Consistently met or exceeded individual performance targets, such as average handling time and first-call resolution, contributing to the overall success of the technical support team

• General operative responsible for various different duties
• Responsible for making high quality packaging units adhering to the companies quality assurance standards
• Keeping a clean and organized workspace
• Using teamwork and co-operation to obtain goals and quotas set by supervisors
• Operation of various tools such as nail guns, staple guns, drills etc

• Milking cows and ensuring parlor is clean for the next milk
• Cleaning out cow sheds
• Washing down machinery
• Tractor and digger operation