Ronda Brown
Alexandra Hills,QLD
Summary
Hardworking and enthusiastic Cook trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Dependable Cook with expertise preparing foods in fast-paced settings. Team-minded professional knowledgeable in food safety, attractive presentation and stock management.
Diligent Cook possessing excellent cooking skills and strong knowledge of food safety. Proficient in maintaining well-stocked, organized and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to working hard.
Overview
29
29
years of professional experience
Work History
Cook
Churches Of Christ Care Buckingham Gardens
07.2013 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Maintained well-stocked stations with supplies for maximum productivity.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed strict standards for food handling and safety, minimizing risks to consumers.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Monitored food quality and presentation to maintain high standards.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
- Trained and supervised cooking staff to expertly meet daily needs.
- Identified inefficiencies leading to improved productivity.
- Planned menus for different events and customer requests.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Suggested actionable improvements to streamline training procedures.
Administration Support Officer
Churches Of Christ Care Buckingham Gardens
03.2010 - Current
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Maintained personnel records and updated internal databases to support document management.
- Collected, validated, and distributed information to employees.
- Entered and maintained departmental records in company database.
- Coordinated with human resources department to handle payroll and personnel databases.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Performed wide-ranging administrative, financial and service-related functions.
- Developed and implemented strategies to streamline office operations.
- Distributed incoming mail to promote quicker response to client inquiries.
- Volunteered to help with special projects of varying degrees of complexity.
- Ordered and distributed office supplies.
- Proofread and edited documents for accuracy and grammar.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
Assistant Manager
Tiny Toms Ltd Cleveland Valley Estate
03.1994 - 10.2007
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Created employee schedules to align coverage with forecasted demands.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Education
No Degree - Certificate III Business Administration
South Metropolitan TAFE, Alexandra Hills
Brisbane, QLD2009
No Degree - Certificate in Office Systems
Manuakau Polytechnic
Auckland, NZ1994
Skills
- Proper Food Storage
- Production Line Management
- Machinery Upkeep
- Facility Policies and Procedures
- Food Production Scheduling
- Performance Improvement
- Chef Assistance
- Order Delivery Practices
- Safety and Sanitation Standards
- Menu Planning
- Cleaning and Organization
- Hospitality Management
- Ingredient Inspection
Timeline
Cook
Churches Of Christ Care Buckingham Gardens
07.2013 - Current
Administration Support Officer
Churches Of Christ Care Buckingham Gardens
03.2010 - Current
Assistant Manager
Tiny Toms Ltd Cleveland Valley Estate
03.1994 - 10.2007
No Degree - Certificate III Business Administration
South Metropolitan TAFE, Alexandra Hills
No Degree - Certificate in Office Systems
Manuakau Polytechnic
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