Ronea Ajaje
Sydney,NSW
Summary
Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Manager
KFC
Rosehill, Nsw
02.2017 - 08.2025
- Assisted in managing daily operations and scheduling of team activities.
- Supported team members by providing training on standard procedures and policies.
- Handled customer inquiries, ensuring prompt and professional responses to issues.
- Organized meetings to discuss project updates and gather team feedback effectively.
- Maintained accurate records of inventory and office supplies for efficient resource management.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Collaborated with management on developing strategic plans for achieving business goals.
- Created reports on sales trends, inventory levels, and financial data.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Implemented quality control measures to uphold company standards.
Skills
- Team leadership
- Inventory management
- Customer service
- Quality control
- Strategic planning
- Project coordination
- Conflict resolution
- Problem solving
- Employee mentoring
- Financial management
- Employee scheduling
Certification
- BOR- store manager
- LAR 1/2 certifications
- Retail III certificate
Languages
English
Native/ Bilingual
Arabic
Full Professional
Timeline
Assistant Manager
KFC
02.2017 - 08.2025
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