RONG Wang
Summary
Enthusiastic and customer-focused individual with a positive, can-do attitude and a strong willingness to learn. Known for being a fast learner, adaptable, and eager to take on new challenges across different roles. Committed to delivering excellent service and always open to attending training to enhance skills and contribute effectively to any team environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
All Rounder
Tathra Hotel
06.2025 - Current
- Provide bar and beverage service, familiar with common coffee, soft drinks, wines, and spirits
- Greet customers with a friendly attitude, taking orders accurately and handling payment.
- Perform housekeeping duties, completing a king-size room clean within approximately 30 minutes
- Assist in the restaurant by serving food and carrying multiple plates during peak hours
- Maintain cleanliness of both bar and front-of-house areas, restock and organize supplies.
Barista
Lucky Cup
04.2025 - 05.2025
- Prepared a range of espresso-based coffees including flat white, latte, cappuccino, and mocha using a semi-automatic coffee machine
- Worked efficiently with team members during peak hours while maintaining drink quality and consistency
- Able to independently complete opening and closing procedures for the coffee bar
- Provided friendly and attentive customer service to enhance customer experience
Production Assistant
Tencent
08.2024 - 02.2025
- Coordinated travel arrangements, meetings, and catering for 10-20 crew members, ensuring seamless workflow.
- Documented meeting minutes and tracked action items for film production teams.
Cinema Ticket Officer
Jianghu Film Club
05.2023 - 08.2023
- Managed high-volume ticketing (200-300+ guests/hour) and organized themed private screenings, resolving on-site emergencies promptly.
- Coordinated stage events and maintained social media updates to boost audience engagement.
Education
Bachelor of Engineering - Internet of Things (IoT)
Communication University of China
07.2024
Skills
- Embrace challenges with positive mindset and can-do attitude
- Attention to detail and ability to multitask
- Ability to work effectively in a team and independently
- Strong customer service orientation
- Adaptability to different cultural and work environments
- Capable of mastering new techniques and tools efficiently
Certification
- RSA
Languages
English PTE 70, Fluent
Chinese Native Speaker
Timeline
All Rounder
Tathra Hotel
06.2025 - Current
Barista
Lucky Cup
04.2025 - 05.2025
Production Assistant
Tencent
08.2024 - 02.2025
Cinema Ticket Officer
Jianghu Film Club
05.2023 - 08.2023
Bachelor of Engineering - Internet of Things (IoT)
Communication University of China