Rong Yang

· Provide overall office management and administrative duties such as phone coverage, call screening, memos and letters to the executive

· Establish and maintain strong communication links with Group, Division, and Department level secretarial and administrative personnel

· Proactively coordinate the executive's calendar, which is comprised of a heavy meeting schedule and extensive travel

· Plan, schedule, and arrange business meetings and travel itineraries;

· maintain passport and visa requirements;

· Make complex travel arrangements and coordinates itineraries

· Prepare presentations, reports, spreadsheets, meeting minutes and other business information

· Assist in managing expense accounts and budgets

· Anticipate needs and accomplishes responsibilities without direction

· Prepare, evaluate, and edit incoming and outgoing communications for the executive

· Manage multiple projects and priorities and initiates follow up to ensure timely achievement of commitments

· Responsible for organizing and arranging meetings.

· Tech RFS of new products to marketing team, engineering and other team related.

· Follow up technical complaint of ASIA PACIFIC market.

· Update VP’s work schedule and maintain follow-up closely.

· Provide confidential, secretarial and administrative support to VP.

· Handling relevant incoming phone calls, enquiry, correspondence, and visitor in courteous manner and appropriate procedures.

· Preparing presentation, graphics, meeting minutes, and other related documents.

· Compiling different types of reports according to the company standard as required.

· Maintaining filing system for various documents and information.

· Arranging travel itinerary and hotel accommodation.

· Coordination for the travel arrangements at home and abroad.

· Good Communication with Kohler factory and office.

· Establish a good record and document management system.

· Text accurately and efficiently handle all types of letters, memos, reports, presentations and charts.

· Prepare monthly reports to collect data from the factory.

· Engineering dept administrative work, and the need to perform other related work in accordance.

· Effective management and students to communicate and understand the needs of students.

· Continuous tracking of student learning, to ensure that students learn in a normal state.

· Students receiving complaints, handling complaints, organize complaints and feedback, suggest improvements.

Manage and relate to all distributed students in a professional way. Initiate communications with existent students, through the forms of lessons, seminars, interviews, activities, etc., with a view to high Customer Satisfaction. Assist in resolving student complaints and providing feedback to student ideas and concerns in a timely fashion.