Rongshen Liang
Southbank,VIC
Summary
Proven in enhancing client portfolios at TradeMax Group, I excel in account management and customer service, showcasing robust teamwork and collaboration. Leveraging social media marketing, I've forged key business partnerships, significantly boosting client satisfaction and portfolio performance without exceeding budget constraints. My approach is always geared towards achieving notable results through strategic client relations and effective communication.
Overview
5
5
years of professional experience
Work History
Forex CFD Account Manager
TradeMax Group
01.2024 - 10.2024
- Managed client portfolios efficiently, monitoring risk levels, and recommending adjustments as needed to optimize performance.
- Negotiated favorable contract terms for both new business acquisitions and existing account renewals.
Temporary Inspection Manager
Real Estate Career Developer
01.2023 - 04.2023
- Coordinated closely with quality control teams to improve overall product quality through detailed inspections.
- Oversaw contract negotiations with external vendors for necessary equipment or specialized services related to inspections.
Property Manager
Chris Snell Real Estate
02.2022 - 12.2022
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Temporary Inspection Manager
Real Estate Career Developer
11.2021 - 02.2022
- Coordinated closely with quality control teams to improve overall product quality through detailed inspections.
- Oversaw contract negotiations with external vendors for necessary equipment or specialized services related to inspections.
- Conducted regular audits to ensure adherence to established policies and procedures within the department.
- Ensured timely inspections by effectively managing schedules and prioritizing tasks.
Assistant Property Manager
Areal Property
06.2021 - 10.2021
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Junior Property Consultant
H&T Realty
02.2020 - 12.2020
- Built a solid network of industry professionals, resulting in valuable business partnerships and referrals.
- Delivered informative presentations to clients, presenting market trends and investment opportunities.
- Assisted clients with property acquisitions, guiding them through the entire process from initial search to closing transactions.
- Evaluated success of marketing efforts periodically and adjusted strategies accordingly to optimize results while adhering to budget constraints.
Education
Bachelor of Arts - Communication of Design
RMIT University
Melbourne, VIC12.2023
Skills
Account Management
Customer Service
Teamwork and Collaboration
Client Relations
Social Media Marketing
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Timeline
Forex CFD Account Manager
TradeMax Group
01.2024 - 10.2024
Temporary Inspection Manager
Real Estate Career Developer
01.2023 - 04.2023
Property Manager
Chris Snell Real Estate
02.2022 - 12.2022
Temporary Inspection Manager
Real Estate Career Developer
11.2021 - 02.2022
Assistant Property Manager
Areal Property
06.2021 - 10.2021
Junior Property Consultant
H&T Realty
02.2020 - 12.2020
Bachelor of Arts - Communication of Design
RMIT University
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