Roni Truong
Springvale
Summary
Developed leadership and customer service skills within retail environment, looking to transition into new field. Demonstrated ability to manage teams and optimize store operations. Committed to leveraging retail experience to create positive outcomes in new professional setting.
Overview
3
3
years of professional experience
Work History
Crew Trainer
McDonald's Restaurant
06.2022 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Fulfillment Clerk
Prima Printing
12.2022 - 01.2023
- Conducted routine audits of inventory levels, identifying discrepancies early on to prevent any negative impact on order fulfilment processes or customer satisfaction ratings.
- Optimized storage space utilization by regularly reorganizing inventory based on item popularity and seasonal trends.
- Collaborated with team members to complete large orders quickly, increasing overall productivity levels.
Retail Worker
Bunnings Warehouse
06.2022 - 07.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Education
Year 12 VCE
Westall Secondary College
Clayton South11-2024
Skills
- Customer service
- Team leadership
- Multitasking and organization
- Time management
- Reliability and punctuality
- Clear communication
- Problem-solving
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Fulfillment Clerk
Prima Printing
12.2022 - 01.2023
Crew Trainer
McDonald's Restaurant
06.2022 - Current
Retail Worker
Bunnings Warehouse
06.2022 - 07.2022
Year 12 VCE
Westall Secondary College
Similar Profiles
Steven CruzSteven Cruz
Area Supervisor at McDonald's RestaurantArea Supervisor at McDonald's Restaurant
Nazlynne NzyokaNazlynne Nzyoka
Crew Member at McDonald's RestaurantCrew Member at McDonald's Restaurant
Avril HowardAvril Howard
Crew Member at McDonald's RestaurantCrew Member at McDonald's Restaurant