Seasoned Crew Coach with background in developing and implementing crew programs. Strengths lie in leadership, effective communication skills, and motivational techniques to foster team performance. Past roles have seen significant improvement in team dynamics and overall performance. Proven ability to nurture talent and maximize potential within individuals for collective success. Resourceful Mechanic Helper known for high productivity and efficient task completion. Possess specialized skills in vehicle maintenance, diagnostic troubleshooting, and repair tool proficiency. Excel in problem-solving, teamwork, and adaptability, ensuring smooth operation in fast-paced environments also
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Leader
hungry jacks
Perth, Subiaco, WA
08.2022 - Current
Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
Monitored performance of crew members in the field, providing feedback and guidance when needed.
Ensured that all safety protocols were followed during training sessions.
Identified areas of improvement within the team by implementing regular assessments and evaluations.
Reported any damages or repairs needed to supervisor immediately.
Followed safety protocols while handling hazardous chemicals during cleaning process.
Dusted shelves, counters, walls, and furniture regularly.
Responded promptly to requests for special cleaning projects from management team.
Swept and mopped floors of store areas daily.
Scrubbed stains off tile flooring using appropriate cleaning agents when needed.
Inspected store for any damages or hazards and reported them immediately to management staff.
Maintained accurate records of transactions using the point-of-sale system.
Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Organized items purchased by customers according to their type or size for easy retrieval during checkout.
Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Provided excellent customer service by helping customers locate items they were looking for.
Answered incoming phone calls from customers regarding product availability or store locations.
Informed customers about product pricing and answered questions regarding products and services available in the store.
Greeted customers and provided friendly customer service.
Provided information on company policies, warranties, guarantees, financing options and other related matters.
Maintained cleanliness and presentation of stock room and production floor.
Ensure that safety guidelines are followed at all times while operating machinery.
Carry out regular safety checks on machinery prior to operation.
Perform periodic maintenance on machines such as cleaning and lubrication.
Inspect finished workpieces to ensure conformance with specifications.