Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager

Ronit Ravichandran

Craigieburn,VIC

Summary

Proven customer service expert from Kentucky Fried Chicken, adept at managing high-pressure situations and enhancing customer satisfaction. Skilled in multitasking and team collaboration, demonstrated through effective handling of large parties and unexpected events. Showcases a professional appearance and adaptability, significantly contributing to seamless operations and positive guest experiences. Proactive Host with distinct knowledge of streamlining services through updated and reorganized systems. Expert in customer service with training in team management. Friendly and reliable individual excited to take initiative and provide excellent work. Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist FOH Manager with table bussing during busy times.

Overview

2
2
years of professional experience

Work History

Host- Customer Service

Kentucky Fried Chicken
10.2022 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Education

High School Diploma -

Kangan Institute
Broadmedows, VIC
11.2023

Skills

  • Customer Service
  • Team Collaboration
  • Multitasking proficiency
  • Effective Time Management
  • Team player mentality
  • Professional Appearance
  • Adaptable to change

Timeline

Host- Customer Service

Kentucky Fried Chicken
10.2022 - Current

High School Diploma -

Kangan Institute
Ronit Ravichandran