Ronita Devi
Clyde North,VIC
Summary
Organized Administration Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
13
13
years of professional experience
Work History
Administration Manager
Jerryson Investment Fiji Pte Ltd
07.2020 - 08.2023
- Supervised hiring processes and vendor relationships to maintain smooth operations for company.
- Built excellent employee experience through culture of service and execution of employee assistance programs.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
- Developed and implemented improved filing systems for enhanced order and accuracy.
Administration Manger
Pacific West Builders Ltd
05.2012 - 07.2020
- Started as Administration Officer, later in 2015 was appointed as Administration Manger
- Generated and disseminated different types of internal and external business correspondences
- Maintained complex filing systems and document control procedures for operations
- Managed and made independent decisions regarding priorities of multiple complex calendars
- Prepared operational reports to update senior leaders on routine activities and special projects
- Knowledge of lodging VAT and FNPF on relevant portals
- Supervised staff activities, providing detailed feedback and suggestions to refine procedures
- Directed maintenance and repair services to minimize operational disruption and bottlenecks
- Educate staff on changes to internal and external procedure to maximize compliance
- Processed and submitted payroll ahead of strict deadlines
- Ensure Occupational health and safety at work place at all times
- Collaborated with Director on diverse operational needs and special projects
- Created work environments that respected and valued diverse background
- Provided daily directions for operations staff based on current priorities
- Used forecast data to prepare daily work assignments, delegate tasks and expertly meet business demands
- Managed staff of 25 employees with consistent record of accomplishment of achieving operational goals.
Administration Assistant and Hotel Night Auditor
Tokatoka Resort
02.2011 - 12.2011
- Balanced revenue sources and completed daily financial reports
- Tracked room revenue, occupancy percentages and other front office operating statistics
- Kept accurate accounting of cash, credit transactions and check payments
- Used Excel, Workbooks and Access to submit reports to corporate office
- Verified customer credit and payments during check INS
- Addressed customer complaints and offered solutions
- Performed room inspections after guest check outs
- Managed over 40 calls per day.
- Kept records of customer interactions, process customer accounts and file documents.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Reported safety and security concerns to supervisors
- Performed daily stock takes of bar, make reports and submits to supervisor
- Maintained clean and well stocked lobby.
Human Resources Intern
Fiji airways
05.2010 - 12.2010
- Managed over 100 employee paperwork to keep information secure.
- Researched laws to maintain operational compliance and fair employment practices
- Administrated assessments to validate candidates and assess qualification
- Input benefits information into processing to drive accuracy
- Maintained accurate and current employment records for all positions and team members
- Met with new hires to conduct orientation and on boarding sessions
- Coordinated swift responses to employee relations issues like interpersonal conflicts
- Identified effective recruiting strategies to deliver qualified candidates for hiring consideration.
Education
High School Diploma -
Diploma in Business Management - Fiji National University
Nadi 04.2010
High School Diploma -
Sangam SKM College
Nadi01.2007
GED -
Nadi Arya Samaj Primary School
Nadi01.2002
Skills
- Punctuality
- Set Goals
- Customer relations
- Document control
- Planning
- Problem Solving
- Driving License Group 2
- General Management and Administration
Languages
English
Hindi
Hobbies And Interests
- Travelling
- Socializing
- Watching movies
- Doing charity work
- Attending religious sessions
- Spent time with family
- Play volleyball
- Love cleaning
Timeline
Administration Manager
Jerryson Investment Fiji Pte Ltd
07.2020 - 08.2023
Administration Manger
Pacific West Builders Ltd
05.2012 - 07.2020
Administration Assistant and Hotel Night Auditor
Tokatoka Resort
02.2011 - 12.2011
Human Resources Intern
Fiji airways
05.2010 - 12.2010
High School Diploma -
Diploma in Business Management - Fiji National University
High School Diploma -
Sangam SKM College
GED -
Nadi Arya Samaj Primary School
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