Ronith Chand
Queanbeyan,NSW
Summary
Dedicated and results-oriented professional with over 5 years of managerial experience in hospitality industry. Exceptional communication and staff oversight skills. Consistent career history of operations improvement, team building and revenue increases. Seeking to leverage proven customer service expertise and strong managerial skills in the role of Night Auditor.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant General Manager
Pizza Hut
09.2019 - 10.2023
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Led a team of 15 staff members, ensuring efficient operations and exceptional customer service at a high-volume Pizza Hut location.
- Utilised strong organisational and managerial skills to oversee scheduling, inventory management and financial transactions.
- implemented training programs to develop a staff members skills and foster a positive work environment.
- resolved customer inquiries and complaints promptly, maintaining high levels of customer satisfaction
- Analysed sales data and trends to inform strategic decision making and optimise business performance.
Education
No Degree - Software Engineering
University of Canberra
Canberra, ACT07.2015
High School Diploma -
Queanbeyan High School
Queanbeyan, NSW12.2012
Skills
- Operations Management
- Inventory Management
- Food Safety
- Cost Control
- Strong managerial and leadership abilities
- Excellent customer service and interpersonal skills
- Proficient in software development languages and tools
- Detail - oriented with a high level of accuracy in financial transactions
- Effective problem- solving and analytical skills
Certification
Food Safety Certification
RGM Management Training Program
Timeline
Restaurant General Manager
Pizza Hut
09.2019 - 10.2023
No Degree - Software Engineering
University of Canberra
High School Diploma -
Queanbeyan High School
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