Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ronith Chand

Queanbeyan

Summary

Dynamic professional with a clean driving record and strong customer service skills, honed at Aat Global and Pizzahut. Proven ability to manage time effectively and ensure safety protocols, achieving on-time deliveries and high customer satisfaction. Adept at problem-solving and team building, consistently enhancing operational efficiency and service quality.

Overview

15
15
years of professional experience

Work History

Driver

Uber
06.2024 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.

Restaurant General Manager

Pizzahut Gungahlin
10.2019 - 11.2023
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Carefully interviewed, selected, trained, and supervised staff.

Truck Driver

AAT Global (Linfox Contractor)
05.2019 - 10.2019
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.

Shift Supervisor

Pizzahut Queanbeyan
04.2014 - 01.2019
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.

Customer Service Representative

Pizzahut Queanbeyan
05.2010 - 04.2014
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.

Education

No Degree - Software And Network Engineering

University of Canberra
Canberra, ACT

High School Diploma -

Queanbeyan High
Queanbeyan, NSW
11.2012

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Punctual and reliable
  • City and non-city driving
  • GPS and route planning
  • Loading and unloading
  • Safety protocols
  • Equipment operation
  • Attention to detail
  • Team building
  • Multitasking Abilities

Timeline

Driver

Uber
06.2024 - Current

Restaurant General Manager

Pizzahut Gungahlin
10.2019 - 11.2023

Truck Driver

AAT Global (Linfox Contractor)
05.2019 - 10.2019

Shift Supervisor

Pizzahut Queanbeyan
04.2014 - 01.2019

Customer Service Representative

Pizzahut Queanbeyan
05.2010 - 04.2014

No Degree - Software And Network Engineering

University of Canberra

High School Diploma -

Queanbeyan High
Ronith Chand