Ronith Chand
Queanbeyan
Summary
Dynamic professional with a clean driving record and strong customer service skills, honed at Aat Global and Pizzahut. Proven ability to manage time effectively and ensure safety protocols, achieving on-time deliveries and high customer satisfaction. Adept at problem-solving and team building, consistently enhancing operational efficiency and service quality.
Overview
15
15
years of professional experience
Work History
Driver
Uber
06.2024 - Current
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Restaurant General Manager
Pizzahut Gungahlin
10.2019 - 11.2023
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
Truck Driver
AAT Global (Linfox Contractor)
05.2019 - 10.2019
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Shift Supervisor
Pizzahut Queanbeyan
04.2014 - 01.2019
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
Customer Service Representative
Pizzahut Queanbeyan
05.2010 - 04.2014
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
Education
No Degree - Software And Network Engineering
University of Canberra
Canberra, ACTHigh School Diploma -
Queanbeyan High
Queanbeyan, NSW11.2012
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Punctual and reliable
- City and non-city driving
- GPS and route planning
- Loading and unloading
- Safety protocols
- Equipment operation
- Attention to detail
- Team building
- Multitasking Abilities
Timeline
Driver
Uber
06.2024 - Current
Restaurant General Manager
Pizzahut Gungahlin
10.2019 - 11.2023
Truck Driver
AAT Global (Linfox Contractor)
05.2019 - 10.2019
Shift Supervisor
Pizzahut Queanbeyan
04.2014 - 01.2019
Customer Service Representative
Pizzahut Queanbeyan
05.2010 - 04.2014
No Degree - Software And Network Engineering
University of Canberra
High School Diploma -
Queanbeyan High
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