Ron Joseph Manalo
26 Smokebush Avenue Leppington,NSW
Summary
At Cafe Le Lunar, Parramatta Westfield, I spearheaded operations, significantly enhancing customer satisfaction and team performance. Expert in inventory and financial management, I excel in staff training, fostering a positive environment. My leadership ensured efficiency and compliance, embodying customer service excellence and operational prowess.
Overview
11
11
years of professional experience
Work History
Cafe Manager
Cafe Le Lunar, Parramatta Westfield
03.2013 - Current
• Managed daily operations of the cafe, ensuring a high level of customer satisfaction.
• Responsible for ordering inventory, managing stock levels, and liaising with suppliers.
• Developed and maintained staff rosters, ensuring optimal coverage and efficiency.
• Handled payroll and administrative duties, ensuring compliance with company policies.
• Fostered a positive work environment, leading to improved team performance and customer experience.
Education
Diploma In Hospitality - Hospitality
Clarendon Business College
Sydney, NSW06.2017
Advanced Diploma In Accounting -
Clarendon Business College
Sydney, NSW06.2014
Bachelor’s Degree In Financial Management -
University of The Assumption
Philippines 05.2010
Skills
Cafe and Restaurant Management
Customer Service Excellence
Staff Training and Development
Inventory Management
Payroll and Rostering
Financial Management
Timeline
Cafe Manager
Cafe Le Lunar, Parramatta Westfield
03.2013 - Current
Diploma In Hospitality - Hospitality
Clarendon Business College
Advanced Diploma In Accounting -
Clarendon Business College
Bachelor’s Degree In Financial Management -
University of The Assumption
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