Ronny Tarigan
37 Summer Home Parade, Yanchep,WA
Summary
Dedicated, hardworking food and beverage experienced and leads by example. Successful at reducing costs, increasing productivity and maximizing customer satisfaction.
Able to lead a department and motivate a team to achieve goals and demonstrated success in working with and achievement of service and financial targets. Dedicated, hardworking restaurant management professional with extensive daily planning, Health & Safety and operations experience. Skilled in staff training and development.
Overview
26
26
years of professional experience
Work History
Market & Co Restaurant Manager
Crown Perth
12.2020 - Current
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed daily operations to ensure high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Motivated staff to perform at peak efficiency and quality.
- Improved overall customer satisfaction by implementing new service standards and staff training programs
Firewater Grille Restaurant and Bar Manager
Duxton Hotel
03.2013 - 12.2020
- Responsible for overall functioning of Firewater Grille restaurant, Bar, Events and Room Service.
- Maximized customer service by training staff, overseeing operations and resolving issues in food and beverage outlets.
- Merged productivity initiatives while complying with hotel policies and procedures.
- Recruited, hired and trained staff customer service standards and productivity strategies.
- Reduced labor costs by improving employee schedules and workflows to capitalize on individual strengths and better meet forecasted customer demands.
- Managerial and supervisory role in all Food & Beverage outlets
- Micros and POS experienced.
- Successful team leadership, interpersonal and communication skills, ideally within hotel setting.
- Winning multiple Restaurant awards
Restaurant Supervisor
Coco's Restaurant
06.2011 - 03.2013
- Assist Restaurant Manager in training staff.
- Supervising floor during meal periods to ensure standards and steps of service are met.
- Open and closing restaurant.
- Handling customer complaint in professionally manner.
Postal Service Officer
Australia Post
12.2007 - 06.2011
- Customer service as well as selling the Post office products
- Interviewing guest for the passport, police clearance and working with children application.
Food and Beverage Captain
Opus Restaurant ( Richardson Hotel)
05.2007 - 12.2007
- Oversee all front and back of the house restaurant operations
- Ensure customer satisfaction through promoting excellent service
Restaurant Supervisor
Oyster Bar
11.2005 - 05.2007
- Delivering a high standard food and beverage service.
- Supervising staff , opening and closing the restaurant.
Food and Beverage Attendant
Hyatt Regency Perth And Perth Convention Centre
04.2004 - 11.2005
- Delivering food and beverage service
Waiter
P&O Cruises And Princess Cruises
03.2000 - 07.2003
- Provide a good service experience for every passenger on your section, breakfast, lunch and dinner during the trip.
Room Steward
Star Cruises
02.1998 - 12.1999
- Maintain the rooms (cabin) Cleanliness on daily basis.
Education
Advanced Diploma - Hospitality Management
Perth Institute Of Hospitality & Tourism
Perth, WA6 2005
Diploma Three - Room Division Management
Medan Tourism Academy Centre
Medan, Indonesia6 1997
Skills
- Managing Food and Beverage service operations
- Organization and Time Management
- Organizational Skills
- Flexible and Adaptable
- Compliance Requirements
- Regulatory Compliance
- Building SOP and Training
Timeline
Market & Co Restaurant Manager
Crown Perth
12.2020 - Current
Firewater Grille Restaurant and Bar Manager
Duxton Hotel
03.2013 - 12.2020
Restaurant Supervisor
Coco's Restaurant
06.2011 - 03.2013
Postal Service Officer
Australia Post
12.2007 - 06.2011
Food and Beverage Captain
Opus Restaurant ( Richardson Hotel)
05.2007 - 12.2007
Restaurant Supervisor
Oyster Bar
11.2005 - 05.2007
Food and Beverage Attendant
Hyatt Regency Perth And Perth Convention Centre
04.2004 - 11.2005
Waiter
P&O Cruises And Princess Cruises
03.2000 - 07.2003
Room Steward
Star Cruises
02.1998 - 12.1999
Advanced Diploma - Hospitality Management
Perth Institute Of Hospitality & Tourism
Diploma Three - Room Division Management
Medan Tourism Academy Centre
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