Rony Varghese
Maddingley,VIC
Summary
Dedicated professional with a strong focus on safety and customer service, honed through experience as school bus driver and in airport ramp and passenger operations. Proven ability to communicate effectively and implement process improvements, ensuring reliable transportation and enhanced service delivery. Skilled in commercial driving and committed to maintaining high operational standards.
Overview
15
15
years of professional experience
1
1
Certification
Work History
School Bus Driver
Wimmera Roadways
05.2022 - 09.2025
- Ensured student safety by conducting pre-trip and post-trip vehicle inspections.
- Assisted in maintaining a clean and organized bus environment for students.
- Communicated effectively with students, parents, and school staff regarding transportation needs.
- Collaborated with depot manager to report issues or changes in transportation services efficiently.
- Followed traffic laws and school district policies to maintain operational compliance.
Newspaper Deliverer
Reddy Transports
04.2021 - 12.2023
- Completed daily pre- and post-trip vehicle inspections.
- Operated delivery vehicles safely and efficiently.
- Loaded and unloaded vehicles, lifting heavy loads.
- Distributed papers in various weather conditions during early morning.
- Implemented process improvements that enhanced delivery accuracy and reduced missed deliveries.
Bank Cleaner
Manifest(Vic) Pty Ltd
05.2019 - 03.2021
- Implemented efficient cleaning schedules to enhance workflow and maintain facility cleanliness.
- Conducted regular inspections to identify maintenance needs and improve overall facility appearance.
- Collaborated with management to evaluate cleaning methods, enhancing effectiveness and efficiency.
Ramp Operations and Passenger Service Agent
Globe Ground India
07.2013 - 09.2015
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Baggage management- lifting baggage with a maximum weight of 32kg per piece.
- Assisting with the movement of Ground Services Equipment e.g. aircraft stairs, mobile conveyors, tugs, belt loaders etc;
- Coordinating with all departments for smooth departure and arrival of flight.(ATC, Cargo, Catering, Cleaning, Ramp, Engineering, Baggage)
- Assisted in training new agents on operational protocols and customer service techniques.
Passenger Service Agent
Cambata Avaition Services
07.2010 - 12.2010
- Managed passenger check-in processes, ensuring timely and efficient service delivery.
- Coordinated gate assignments and boarding procedures for optimal passenger flow.
- Assisted in resolving passenger inquiries and issues, enhancing customer satisfaction.
- Implemented safety protocols, maintaining compliance with airline regulations and standards.
Education
Post-Graduate Certificate - Avaition
Speedwings Avaition Academy
04-2010
Bachelor of Arts - Commerce
Saint Gits College of Applied Science
04-2009
Skills
- Dependable and reliable
- Effective communication skills
- Safety-focused
- Safe driving practices
- Strong Customer focus
- Commercial driving(Light/Medium Rigid)
Certification
Lufthansa Basic Aircraft Handling Ramp- Wide Body Aircraft
(A330/ A340/ A380/ B747-400/ B747-8I)
Lufthansa Dangerous Goods Regulations- Category 10
Ramp Handling Training at Emirates Airlines, Dubai
Dangerous Goods Regulation Training at Gulf Air
Timeline
School Bus Driver
Wimmera Roadways
05.2022 - 09.2025
Newspaper Deliverer
Reddy Transports
04.2021 - 12.2023
Bank Cleaner
Manifest(Vic) Pty Ltd
05.2019 - 03.2021
Ramp Operations and Passenger Service Agent
Globe Ground India
07.2013 - 09.2015
Passenger Service Agent
Cambata Avaition Services
07.2010 - 12.2010
Post-Graduate Certificate - Avaition
Speedwings Avaition Academy
Bachelor of Arts - Commerce
Saint Gits College of Applied Science
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