Determined problem solver with distinguished qualifications in Engineering and technology. Brings enthusiasm and a fresh outlook to deliver strategic solutions. Proven track record of exercising discerning decisions contributing to stability and growth in previous roles. Successful project management and production of quality outcomes through effective leadership and team motivation. Close collaboration with clients to determine requirements and provide excellent service. Detail-oriented Production Supervisor excelling at critical decision-making, deadline management, and team reviews. Leverages expertise in analysis and quantitative problem-solving skills to drive company growth and implement improvements.
Work History
ISS Problem Slover
1 Year 9 Months
Amazon | 01.2023 - 10.2024
Supported inbound with problem solve, vendor defect tracking and data collections
Provided critical information to resolve defects that are impacting customers and our secondary customers
Experienced at submitting and resolving Trouble Tickets within their corresponding SLA
Defined problem to identify, prioritize and select alternatives.
Looked outside known experience to find solutions and produce results.
Maintain date lot and pending - research report
Directed problem solve throughout inbound
Trained problem solvers for all of inbound Problem-Solver
Partnered with problem solvers and peers to eliminate handing off backlog
Minimized IOL to help prevent loss of assets
Defined problems with inbound trans-shipments and developed strategies to resolve
Teamed up with outbound to get all Trans-shipments out on expected despatchers
Unpacking and inspecting inventory for any damages or defects
General inspection and identification of all incoming shipments, experience with PID process
Production Supervisor
2 Months
Nissan Manufacturing Uk Ltd | 10.2022 - 12.2022
Develop processes, equipment, and systems to make manufacturing more efficient & effective, investigate problems, and devise solutions that save time, money, and resources
Maximize productivity on the job by developing and implementing innovative production processes for new and existing products, reducing production costs by20%
Collaborated with the business team to help resolve customers technical questions and researched better solutions to enhance products
Develop and maintain the production schedule, significantly reducing production downtime by19%, and coordinate detailed weekly production reports
Reported on production equipment on a daily basis, including parts produced, downtime minutes and any quality concerns
Tracked employee productivity, performance and task completion to meet quality standards
Assisted in various areas of manufacturing, safety, inventory control and process implementation
Resolved issues quickly to maintain productivity goals.
Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
Inventory Control Associate
8 Months
Fenwick | 01.2022 - 09.2022
Coordinated with other departments to address any discrepancies or issues related to inventory management.
Reduced stock discrepancies by diligently monitoring and adjusting inventory records for accuracy.
Developed detailed reports on inventory levels, helping management make informed decisions regarding restocking needs.
Optimized inventory levels by conducting regular audits and implementing efficient tracking systems.
Safeguarded company assets by enforcing proper storage procedures and regularly inspecting warehouse conditions for safety compliance.
Implemented a barcode scanning system, streamlining the tracking process and reducing manual errors in data entry.
Improved warehouse organization by categorizing items and maintaining clear labeling systems for easy access.
Maintained accurate documentation of all inventory transactions, supporting smooth auditing processes during internal and external reviews.
Technical Marketing Engineer
1 Year 4 Months
Neo Petcon India Pvt Ltd | 08.2018 - 12.2019
Responsible for overall business profitability, Planning and executing strategies for business expansion and growth
Identifying and tapping newer business opportunities, strengthening, internal competencies, and implementing best business practices, led process improvements, and implemented a structured sales approach
Collaborated with internal architecture, component design, and marketing teams to develop a value proposition, technical collateral, and reference design for products
Developed data protection technical marketing materials such as technical reports, best practices guides, and training presentations for sales engineers
Utilised feedback gathered from customers, sales reports, and industry analysts to develop the product roadmap and participated in quality assurance testing (QA) at the end of a product life cycle to improve product quality
Gathered, interpreted, and documented product features, usage models, design collateral, and debugging issues which propelled product roadmap and improved sales strategies by23%
Conducted market and business analysis to determine a competitive pricing strategy for the data protection products, managed sales and maintained productive relationships with distributors & retail outlets
Facilitated the development of requirements, user experience and corporate policies for product licensing and Distribution life cycle, which resulted in the prevention of significant revenue losses
Negotiated contracts with vendors and distributors to manage product distribution, establish distribution networks and develop distribution strategies
Conducted product usability assessments leading to significant improvements in ease-of-use metrics and trained the customers on features and benefits of the new products
Education
Master of Science - Mechanical Engineering
University of Northumbria At Newcastle | 01.2022
GPA: First Class
Bachelors of Techonology - Mechanical Engineering
Jawaharlal Nehru Technological University | 01.2018
GPA: First Class
Intermediate - Maths,Physics,Chemistry
Board of Intermediate | 01.2014
GPA: First Class
Skills
Solid works
Dynamic360
Ansys
Auto Cad
Java
Amazon Web Services Configuration
Kubernetes Proficient
Risk assessment
Automation Testing
Data Gathering
Data Visualisation
Problem identification
Logical reasoning
Creative solutions
Innovative thinking
Inventory tracking
Material handling
Order fulfillment
Time management
Critical thinking
Issue troubleshooting
Certification
EAL level2 Applying Business Improvement Techniques
Timeline
ISS Problem Slover
Amazon
01.2023 - 10.2024Read More
Production Supervisor
Nissan Manufacturing Uk Ltd
10.2022 - 12.2022Read More
Inventory Control Associate
Fenwick
01.2022 - 09.2022Read More
Technical Marketing Engineer
Neo Petcon India Pvt Ltd
08.2018 - 12.2019Read More
Jawaharlal Nehru Technological University
Bachelors of Techonology from Mechanical Engineering
Design Engineer at Terex India R&D Center (Payroll-Future Eye infotech Pvt Ltd)Design Engineer at Terex India R&D Center (Payroll-Future Eye infotech Pvt Ltd)