Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ROOPNEET KAUR

Mickleham,VIC

Summary

Driven Crew Member with proven expertise in customer service and teamwork, honed at Hungry Jacks. Excelled in enhancing customer satisfaction and sales through exceptional service and upselling. Demonstrated resilience and effective communication, contributing to a positive and efficient work environment. Skilled in cash handling and safety awareness, ensuring seamless operations and a clean, welcoming space.

Overview

1
1
year of professional experience

Work History

Crew Member

Hungry Jack's
12.2022 - 12.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Became familiar with products to answer questions and make suggestions.
  • Contributed to increased sales by upselling menu items and promoting special offers.

Education

Mount Ridley College
Craigieburn, VIC
11.2025

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Clear Communication
  • Cash Handling
  • Cleaning
  • Customer Engagement
  • Taking Orders
  • Interactive communication skills
  • Safe Food Handling
  • Integrity and Honesty
  • Safety awareness
  • Verbal and written communication
  • Drive-Thru Operations
  • Store Opening and Closing
  • Safety
  • Resilience and persistence
  • Diversity awareness
  • Salesmanship
  • Cleaning and organization

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Crew Member

Hungry Jack's
12.2022 - 12.2023

Mount Ridley College

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