Rorie Neilsen
Perth,WA
Summary
Result-driven operations and administration professional with experience across HR, executive support, construction, project coordination, customer service, IT, admin, and fleet management. I am known for my strong work ethic, reliability, accountability and willingness to learn, with professional references available.
Overview
3
3
years of post-secondary education
9
9
years of professional experience
Work History
Executive Assistant & HR business Partner
Steel Builder
Brisbane City , QLD
06.2025 - Current
- Managed end-to-end asset, IT, travel management, onboarding and offboarding processes
- Supported recruitment and talent acquisition, including candidate management and employee onboarding
- Developed and implemented Learning & Development processes to support employee growth and capability
- Led the implementation of HRIS systems, supporting process improvements and streamlined people operations
- Managed employee relations and stakeholder relationships, providing professional support across a range of workplace matters
- Coordinated and delivered corporate events, managing planning, logistics, suppliers and stakeholder engagement
Executive Assistant
Building & Construction Industry
Brisbane City, QLD
06.2023 - 06.2025
- Managed executive calendar and scheduled appointments efficiently.
- Coordinated travel arrangements for executives and staff members.
- Prepared meeting agendas and documented minutes accurately.
- Maintained filing systems and organized company documents systematically.
- Assisted in budgeting and expense reporting processes effectively.
Receptionist
Sunco Motors
Sunshine Coast , QLD
06.2020 - 06.2022
- Welcomed customers upon arrival at Sunco Motors, ensuring a positive first impression.
- Handled phone calls, directing inquiries to appropriate departments for efficient resolution.
- Scheduled service appointments using dealership management software.
- Coordinated warranty claims, replacement materials, and vehicles to support customer service needs.
Waitress Supervisor
GYG
Sunshine Coast , QLD
06.2017 - 06.2020
- Supervised daily operations to ensure smooth restaurant service at GYG.
- Trained new staff on menu items and customer service standards.
- Coordinated team schedules to optimize coverage during peak hours.
- Resolved customer complaints promptly to enhance dining experience.
- Maintained cleanliness and organization of dining and service areas.
Education
Certificate - HR Consulting
Academy To Innovate HR
01.2026 - 08.2026
KF360 - Korn Ferry 360
Korn Ferry
06.2025 - 12.2025
Mountain Creek State High School
Sunshine Coast , QLDCertificate 3 In Tourism -
Smart Skills
Sunshine Coast , QLD 01.2020 - 11.2021
Skills
- Project coordination
- Budget management
- Vendor management
- Service improvement
- Cross-departmental communication
- Organisation
- Customer service
- Communication
- Executive support
Timeline
Certificate - HR Consulting
Academy To Innovate HR
01.2026 - 08.2026
Executive Assistant & HR business Partner
Steel Builder
06.2025 - Current
KF360 - Korn Ferry 360
Korn Ferry
06.2025 - 12.2025
Executive Assistant
Building & Construction Industry
06.2023 - 06.2025
Receptionist
Sunco Motors
06.2020 - 06.2022
Certificate 3 In Tourism -
Smart Skills
01.2020 - 11.2021
Waitress Supervisor
GYG
06.2017 - 06.2020
Mountain Creek State High School