Rory Cowper
Thornton,NSW
Summary
Rory is a dynamic and motivated worker with experience in multiple areas of work; they are passionate about providing excellent customer service, and ensuring every customer is highly satisfied with their experience. Over roughly five years of work experience, Rory has gained knowledge in many areas, and consistently shows improvement and the ability to implement feedback immediately.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Musical Theatre Tutor
Hunter Drama
Islington, NSW
02.2025 - Current
- Implemented curriculums to develop subject matter knowledge in students.
- Provided opportunities for each student to reach fullest potential through artistic, creative expression.
- Provided individual and group instruction in singing, dancing, and acting techniques for musical theatre performance.
Front of House Server
The old George and Dragon
East Maitland, NSW
12.2024 - Current
- Accurately recorded orders on the POS system.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Assistant Drama Tutor
Maitland Repertory Theatre
Maitland, NSW
02.2024 - Current
- Assisted the Senior Tutor in keeping the class motivated and focused.
- Motivated students using feedback and encouragement.
- Adapted teaching methods and materials to meet students' varying needs and interests.
Front of House Server
The Whistler
Maitland, NSW
11.2023 - Current
- Managed table and function reservations using computer software programs.
- Monitored guests' alcohol consumption levels to ensure they do not become intoxicated.
- Took over the phone and in-person orders using POS systems.
- Made coffees, cocktails, smoothies, milkshakes, acai bowls, and poured beers.
- Prompt delivery of all food and drinks needing to be taken to tables.
Retail Worker
Preah Ko
Maitland, NSW
10.2022 - 01.2024
- Greeted customers in a friendly and professional manner.
- Maintained an organised store environment by restocking shelves and organising displays.
- Performed opening and closing duties such as counting money, balancing registers.
Front Area
McDonalds
Hexham, NSW
06.2021 - 10.2022
- Maintained cleanliness of work area throughout shift.
- Processed efficient and accurate cash and card payments using a Point-of-Sale system.
- Performed opening, closing duties such as restocking supplies and cleaning counters, tables, floors at the end of each shift.
Education
Pre Diploma - Musical Theatre
Hunter Drama
Islington 12-2024
Higher School Certificate -
Hunter School of the Performing Arts
Broadmeadow, NSW09-2023
Skills
- Point of sale systems
- Cash handling
- Effective communication
- Guest relations
- Stock replenishment
- Customer service
Certification
- SITHFAB021 Provide responsible service of alcohol
References
- Alison Hodge, Head of musical theatre, Hunter drama - 0420528868
- Pippa Thouroughgood, Senior Tutor, Maitland Repertory Theatre - 0403 066 970
Timeline
Musical Theatre Tutor
Hunter Drama
02.2025 - Current
Front of House Server
The old George and Dragon
12.2024 - Current
Assistant Drama Tutor
Maitland Repertory Theatre
02.2024 - Current
Front of House Server
The Whistler
11.2023 - Current
Retail Worker
Preah Ko
10.2022 - 01.2024
Front Area
McDonalds
06.2021 - 10.2022
Pre Diploma - Musical Theatre
Hunter Drama
Higher School Certificate -
Hunter School of the Performing Arts
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