Rory Mclean

• Back and Front end site management
• Staff Training and Supervision
• Day to day operations
• Site and equipment maintenance
• Implemented targeted marketing strategies that increased customer retention and attracted new clients.
• Analyzed sales trends to identify opportunities for upselling additional services or offering promotional discounts.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Improved customer satisfaction by implementing efficient car wash processes and maintaining a clean environment.
• Cleaned and polished vehicle interiors and exteriors to high standards.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Provided ongoing guidance to team members on proper techniques for washing various vehicle types, ensuring consistent service quality across all jobs.

Counter Terrorism

Special Operations