Summary
Overview
Work History
Education
Skills
Contacts
Certification
Timeline
Generic

Rory Murnane

Flemington,Australia

Summary

Friendly and experienced hospitality worker with a desire for customer service, eager to transition into retail, or continue to thrive in hospitality. Bringing strong customer service skills, experience, and adaptability.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Event/function Waitstaff

Spade to Blade
Daylesford
09.2023 - Current
  • I casually worked as waitstaff for catering events and functions.
  • Set up and pack down of function settings and tables.
  • Served sit-down meals and finger foods.
  • Plated and organized food in an aesthetically pleasing arrangement.
  • I took orders on the till and iPad, served food and drinks in both the café, restaurant, and bar, as well as assisted those in the outside seating areas.
  • Bussed and reset tables to keep all dining areas clean and prepared.
  • Assisted in keeping the bar area clean and prepared for dinners and lunches.
  • Maintained outside seating areas.

Front and back of house Waitress

Saint Lloyd's
Strathmore
01.2024 - 12.2025
  • Trained new employees to perform duties.
  • Took orders for food and drinks and delivered them to guests.
  • Arranged place settings with clean tableware to prepare for guests.
  • Provided excellent customer service by addressing any complaints or concerns.
  • Explained menu items, describing ingredients, and cooking methods when asked.

Front of House Waitress

Old Man Drews
Pascoe Vale, VIC
01.2024 - 12.2024
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Maintained cleanliness of the dining area, high tea area, and garden seating, including tables, chairs, and floors.
  • Communicated with the kitchen staff regarding customer allergies or preferences.
  • Prepared and served cocktails, mocktails and other drinks to customers.

Front of house

Cafe/Restaurant Hotel Frangos and Kookla
Daylesford
10.2020 - 01.2021
  • Managed daily operations, ensuring smooth front of house service and customer satisfaction.
  • Assisted with training new front of house employees on procedures and policies.
  • Participated in team meetings to discuss new menu items or changes in policy.
  • Prepared checks accurately and processed payments promptly.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Greeted customers and provided menus.
  • Developed positive relationships with regular customers through friendly conversation.

Education

Bachelor of Fine Arts - Drawing

RMIT University
Melbourne, VIC
10-2026

High school Education -

Sacred Heart College
Kyneton

High school Education -

Daylesford Secondary College
Daylesford

Skills

  • Team collaboration
  • Customer service
  • Friendly, positive attitude
  • Attention to detail
  • Employee training

Contacts

  • Gary Thomas, Spade to Blade, 0401653317
  • Pepe Bazziz, Frangos/Kookla, 0411344342
  • Anna Van Lieshout, Los Fridays, 0400141219
  • Emma, Old Man Drews, 0401203508
  • Krystal, Saint Lloyds, 0421717334

Certification

  • RSA certificate (Responsible Service of Alcohol) 2024

Timeline

Front and back of house Waitress

Saint Lloyd's
01.2024 - 12.2025

Front of House Waitress

Old Man Drews
01.2024 - 12.2024

Event/function Waitstaff

Spade to Blade
09.2023 - Current

Front of house

Cafe/Restaurant Hotel Frangos and Kookla
10.2020 - 01.2021

Bachelor of Fine Arts - Drawing

RMIT University

High school Education -

Sacred Heart College

High school Education -

Daylesford Secondary College

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Rory Murnane