RORY POLLOCK
Summary
I am a reliable and experienced worker with proven success in completing construction projects on time and within budget. I am knowledgeable in following instructions and safety protocols. I am dependable in retail sales professional with experience in dynamic, high-performance environments. I am skilled in processing transactions, handling cash, using registers and arranging merchandise. I am able to maintain high-level customer satisfaction by smoothly resolving customer requests, needs and problems. I am a hardworking and passionate job seeker with strong organizational skills eager to secure a traineeship for a Certificate III in Early Childhood Education. I am ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Roof Truss Builder
Dahlsens Building Centres
09.2022 - Current
- Enhanced roof truss quality by implementing precise measurements and cutting techniques.
- Increased production efficiency by streamlining assembly processes for faster completion.
- Reduced material waste with careful planning and accurate calculations in the design phase.
- Improved team collaboration by actively participating in project discussions and sharing expertise.
Retail Sales Assistant
Great Outdoors Fitters
12.2021 - 08.2022
- Increased sales by providing exceptional customer service and product knowledge.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Enhanced customer satisfaction by promptly addressing inquiries and handling returns professionally.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
Hospitality Worker
Bawley Point Takeaway
09.2020 - 06.2022
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Improved hotel ratings by maintaining clean, comfortable, and well-organized guest rooms.
- Streamlined check-in and check-out processes for heightened efficiency and reduced wait times.
- Maximized room occupancy rates with effective sales techniques and clear communication of amenities.
Plasterer
Premier Linings
01.2018 - 01.2019
- Enhanced building stability by applying layers of plaster to interior and exterior walls, ceilings, and partitions.
- Improved customer satisfaction by delivering high-quality results through precise application techniques and attention to detail.
- Increased project efficiency by accurately estimating material needs and providing timely completion of plastering tasks.
- Contributed to a safe work environment by adhering to safety protocols and maintaining clean job sites.
Food Waiter
Driftwood Cafe
01.2018 - 01.2019
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
- Contributed to positive guest experiences by accommodating special requests and dietary restrictions whenever possible.
- Increased table turnover rate by promptly taking orders, serving food, and addressing any customer concerns.
Education
High School Diploma -
Ulladulla High School
Ulladulla, NSW10.2021
Skills
- Punctual
- Friendly
- In progress for First Aid and CPR Certificates
- Working with Children Check
- Willingness to learn new skills
- Adequate Customer Service
- Team Colaboration
- Problem Solving
- Outdoor Activities
- Effective communication
- Attention to detail
- Adaptability and flexibility
References
- Blake Davies, Floor Manager at Dahlsen's Ulladulla, 0498 382 755
- Erica East, Aborginial Coordinator at Ulladulla High School, 0431 325 981
Timeline
Roof Truss Builder
Dahlsens Building Centres
09.2022 - Current
Retail Sales Assistant
Great Outdoors Fitters
12.2021 - 08.2022
Hospitality Worker
Bawley Point Takeaway
09.2020 - 06.2022
Plasterer
Premier Linings
01.2018 - 01.2019
Food Waiter
Driftwood Cafe
01.2018 - 01.2019
High School Diploma -
Ulladulla High School
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