Summary
Overview
Work History
Education
Skills
Career Focus
Recent Experience
Core Skills Abilities
Offering
Availability
Timeline
Generic

Rory Friday

Inglewood,Western Australia

Summary

Dedicated and customer-focused professional with extensive experience in the food service industry, having gained skills through roles at Subway and a local cafe. Proven track record of providing outstanding customer service and fostering positive relationships with patrons. Possessing a keen attention to detail and a commitment to excellence, adept at ensuring customer satisfaction while maintaining operational efficiency. Proficient in multitasking within fast-paced environments, demonstrating the ability to handle various responsibilities simultaneously. Skilled in effective communication, problem-solving, and teamwork, contributing to a collaborative and productive work environment.

Overview

2
2
years of professional experience

Work History

Sandwich Maker

SUBWAY®Restaurants
01.2023 - 01.2024
  • Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
  • Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.

Cafe Worker

Sugar & Nice
01.2022 - 01.2023
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.

Education

Certificate IV Business -

Certificate IV in Business - Business

North Metropolitan TAFE
Perth, WA
06.2024

Skills

  • Cleanliness
  • Effective multi-tasking
  • Safe Food Handling
  • Cash Handling
  • Cleaning and organization
  • Dependable and honest
  • Guest service
  • Sanitation Procedures
  • Quality Control
  • Multitasking and Prioritizing
  • Equipment Cleaning
  • Store Opening and Closing
  • Product Stocking and Rotation
  • Problem-Solving
  • Time Management
  • Cleaning and sanitization

Career Focus

I am currently studying as a Certificate IV Business student and considering a career in the fitness industry.

Recent Experience

  • Subway, Galleria Shopping Centre, Morley, More than 12 months, Weekend, Food preparation, counter service, stock control, opening/closing duties, Closing for renovations
  • Sugar-n-Nice Café, Beaufort Street, Inglewood, 12 months, Two or three shifts each week, Flexible duties including coffee machine, table service, food preparation, kitchen cleaning
  • BaristaHQ, Coffee making, 2020, Latte art, 2020, Used coffee making and latte art skills at Sugar-n-Nice

Core Skills Abilities

  • Friendly and engaging personality
  • Willingness to commit and see things through
  • Punctual, reliable and well-mannered
  • Keen and able to learn new skills quickly
  • Computer literate

Offering

Reliability, punctuality, honesty, and a great customer service ethic. Formal barista training and twelve months of experience in a busy café. Availability after school hours from Tuesday to Thursday and all other days.

Availability

I study on campus in Perth CBD three days a week from 9 – 2:30 on Tuesdays to Thursdays, any time outside these hours I am available to work.

Timeline

Sandwich Maker

SUBWAY®Restaurants
01.2023 - 01.2024

Cafe Worker

Sugar & Nice
01.2022 - 01.2023

Certificate IV Business -

Certificate IV in Business - Business

North Metropolitan TAFE
Rory Friday