Rosa Alice

An experienced office coordinator, with strong problem-solving skills who thrives in a busy and changing environment. Precise attention to detail; ability to collaborate and to work as part of a team to make informed decisions, both to progress projects and initiatives, but also in times of pressure, competing priorities or in complex and unpredictable situations. An active team member, able to both participate in, and lead initiatives as needed, support other team members, and identify areas of development and implement the needed changes. Well-developed mediation and conflict resolution skills and can deal with highly sensitive and confidential material on contentious issues. Ability to interpret complex policy and legislation and apply it appropriately in a range of situations to make sound recommendations and decisions.

• 2022, Advanced Indesign, Photoshop and Illustrator, Adobe Suite, City Desktop Training
• 2018, Dealing with difficult people, NSW Ministry of Health
• 2017, Introduction to Work, health and safety, NSW Ministry of Health
• 2017, Violence prevention and management - promoting acceptable behaviour in the workplace, NSW Ministry of Health
• 2014, Decision writing workshop, NSW Ministry of Health
• 2012, Writing clear correspondence, IPAA NSW
• 2012, Minutes and Agendas made easy, NSW Ministry of Health
• 2012, Managing unreasonable complainant conduct, Ombudsman NSW

• 10/2023, Research Office Support, Faculty of Law (casual)
• 2019, current, Events and Communications Officer, Centre for Media Transition
• 2018, current, Administration Officer, Centre for Media Transition
• 2018, Producer, UTS Animal Logic Academy
• 2012, 2018, Program Officer, Health Professionals Council Authority for the Dental, Psychology and Medical Radiation Councils of NSW
• 2011, 2012, Administration Officer, Victoria University (Sydney)
• 2010, 2011, Camera Assistant, Lighting Assistant, and Production Assistant, Various television series’ and video productions
• 2009, Conference Coordinator, Centre for Citizenship and Human Rights, Deakin University (Melbourne)
• 2008, 2009, Administration Support, Staff and Student Support Office, Faculty of Science and Technology, Deakin University (Melbourne)

• 2023, Research Office Support, Faculty of Law (casual), Desk review, evidence gathering and case study development for three separate case studies to showcase the Centre for Media Transition’s research on digital platforms impact on News Media and regulatory interventions, the Australian Disinformation Code and safeguarding against mis- and disinformation harms for Australians online and options for an ombuds scheme for managing complaints against Digital Platforms in Australia.
• 2019, Events and Communications Officer, Centre for Media Transition, Manage the production and dissemination of all Centre for Media Transition publications, including design, printing, publishing and distribution. Manage the Centre for Media Transition’s website, newsletter and social media profiles and media relationships. Collaborate with the Events Officer for a range of events, including webinars, and in-person events. Draft and liaise with Centre staff for Governance and impact reporting.
• 2018, Administration Officer, Centre for Media Transition, Provide comprehensive administrative support for all Centre for Media Transition Operations. This includes …. Provide critical financial, human resource and management support to the Co-Directors.
• 2018, Producer, UTS Animal Logic Academy, Supported the development of a short animation film, ‘Jasper’. This included project planning and team coordination, coordination of the film’s exhibition launch, finance management, marketing, and completion of a behind-the-scenes short.
• 2012, Program Officer, Health Professionals Council Authority for the Dental, Psychology and Medical Radiation Councils of NSW, Investigated complaints against registered health practitioners under the legislative framework of Health Practitioner Regulation National Law (NSW) No 86a of 2009. Managed the health and performance pathways to manage practitioners with proven impairment or proven performance issues, which affects their ability to practice. Coordinated Council inquiry processes and urgent interim proceedings. Prepared and distributed agendas, minutes, briefs, correspondence, hearing papers, reports and written reasons for decisions relating to the Health Program, Council inquiry process and urgent interim action proceedings within legislative timeframes. Drafted written correspondence to complainants, practitioners, Council, subcommittee members and Panellists to request information, provide advice or advise of complaint outcomes following Council processes. Followed up on decisions made by the Council and Health Committee of the Council and managed all health program meetings, inquiries, and review interviews. Conveyed actions and decisions of the Council, Panel, and the Health Committee both in writing and verbally. Negotiated with the Council and the Impaired Registrants Panel at hearings to ensure that suitable outcomes were met for practitioners involved and that the correct legislative requirements were met by providing advice as to suitable conditions of registration.
• 2011, Administration Officer, Victoria University (Sydney), Provided comprehensive frontline office support, including liaising with university departments and staff, coordinating timetables and examinations, as well as student appointments with career advisors, managed office stationery and updated policy and procedural manuals.
• 2010, Camera Assistant, Lighting Assistant, and Production Assistant, Various television series’ and video productions, Camera Assistant, Southern Star Entertainment for the Foxtel Television Series, ‘Spirited’ (Season 2). Camera Assistant and Lighting Assistant Internship, Beyond Productions for the CI Discovery Channel Television Series, ‘Behind Mansion Walls’ (Season 1). Production Assistant, Sony Music for the Justice Crew music video clip, ‘Friday to Sunday’.
• 2009, Conference Coordinator, Centre for Citizenship and Human Rights, Deakin University (Melbourne), Responsible for the coordination of the ‘International Conference on Migration Citizenship and Intercultural Relations’. Coordinated end-to-end management of events from concept planning, contractor agreements, logistical delivery, travel management, invitations and communications, on-the-day set-up and post-event reporting. Prepared communications to key stakeholders, including corporate sponsors, government officials, students, the public, and board members. Provided comprehensive budget oversight, contract procurement and supplier payments. Engaged internally with academic staff to ensure overall event objectives were met and adequate resources were prepared.
• 2009, Administration Support, Staff and Student Support Office, Faculty of Science and Technology, Deakin University (Melbourne), Provided customer service support to staff and student enquiries on the front- desk and phone, and assisted in office administration by sorting and distributing mail, dating student assignments, ordering office stationary and making student appointments for career advisors.