Rosa Park
Lidcombe,NSW
Summary
Successful Personal Trainer with 4 years of experience addressing customer requests and concerns to provide relevant information and options in areas of health, fitness and nutrition. Also provided services in the form of face to face sessions, tailored training programs and online coaching. Upbeat and energetic, with grace in handling difficult situations through resourcefulness and adaptability, to drive customer satisfaction and member retention. Highly passionate about focusing on the customer/client and building rapport to deliver services which suit the needs of the individual. Task and goal oriented, a quick learner and a conscientious and diligent worker who is highly adaptable in a range of work settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Personal Trainer
Simon Says You Can
Leicchardt, NSW
09.2018 - 12.2019
- Designed and executed individual and small group exercise fitness programs and regimens
- Taught clients how to properly operate exercise equipment
- Screened clients and performed client assessments
- Trained clients during strength training, cardio vascular exercise and stretching
- Developed organization systems for personal fitness plans, records and contracts
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results
- Educated club members about relationship between nutrition and fitness
- Provided clients with safe and reasonable exercises to perform at home or at gym
- Explained exercise modifications and contraindicated movements to participants with history of injury
Personal Trainer
Fitness First
Sydney, NSW
05.2017 - 10.2017
- Curbed learning time by effectively developing customer rapport and training clients
- Designed and executed individual and small group exercise fitness programs and regimens
- Taught clients how to properly operate exercise equipment
- Screened clients and performed client assessments
- Trained clients during strength training, cardio vascular exercise and stretching
- Educated club members about relationship between nutrition and fitness
Restaurant Waitress
Hi Thai Restaurant
Olympic Park, NSW
03.2016 - 08.2016
- Kept server areas clean and stocked during service hours to increase efficiency while serving tables
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
- Maintained customer satisfaction by clarifying questions about orders and specialty items
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
- Restocked food items, including condiments and toppings, when inventory ran low
- Successfully communicated with all team members to navigate job duties and complete daily tasks
- Supported waitstaff and other team members in completing tasks
- Prepared recipe ingredients by washing, peeling, cutting and measuring
- Processed payments and counted change to complete transactions
AEC Electoral Staff
Australian Electoral Commission
Strathfield, NSW
06.2016 - 06.2016
- Followed all policies, regulations, dress codes and schedules.
- Coordinated with 12-member team to verify proper placement and quantities of ballots and equipment.
- Conducted voter outreach by mailing and tracking voter registration cards throughout Strathfield NSW.
- Closed 9 voting booths by sealing all ballot boxes and turning in all votes.
- Developed and managed inventory supply lists and equipment orders to prepare voting units.
- Collected necessary information from voters to determine correct voting location and ballot.
- Obtained signatures and recorded names of voters to prevent voting of unauthorized persons.
- Counted over 3 thousand ballots to prepare official reports of election results.
- Distributed ballots to voters and answered questions concerning voting procedures.
- Loaded, unloaded and moved material to and from storage and production areas.
- Completed clerical tasks such as filing, copying and distributing mail.
Crew Team Member
Oportos
Strathfield, NSW
02.2015 - 09.2015
- Promoted customer loyalty by efficiently handling food and service complaints
- Greeted customers promptly and took orders to keep flow of traffic moving
- Consistently provided friendly service to promote better customer engagement
- Checked completed orders for accuracy and bagged meals for easy carrying
- Assembled food orders while maintaining appropriate portion control
- Maintained clean, sanitized and well-organized food preparation zones
- Pleasantly and courteously interacted with customers to deliver quality service
- Communicated openly with management team during each shift to promote smooth workflows
- Maintained high standards of customer service in high-volume, fast-paced operations
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods
- Maintained clean and safe environment, including kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk
Education
Bachelor of Science - Exercise and Sports Science
University Of Sydney
Cumberland Campus04.2019
M.D. - Physiotherapy
Macquarie University
Macquarie, NSW2023
Skills
- Fluent in Korean
- Exercise Program writing and delivery
- Strong communication skills
- Telephone call handling including sales
- Physically fit
- Cash Handling
- Product restocking
- Planning and Organization
- Quick learner
- Customer-oriented
- Motivated team player
- Cash register operation
- Product and service sales
- Able to build rapport with others
- Teamwork
Certification
- Certified Personal Trainer (CPT)
- CPR and First Aid
- Working with Children's Check and Police Check
- ABN and Super account
Additional Information
References:
1. Simon Smith
Email: simonsaysyoucan@gmail.com
Mobile: 0422944600
2. Patrick Laba
Email: pat_laba@outlook.com
Mobile: 0431035676
Timeline
Personal Trainer
Simon Says You Can
09.2018 - 12.2019
Personal Trainer
Fitness First
05.2017 - 10.2017
AEC Electoral Staff
Australian Electoral Commission
06.2016 - 06.2016
Restaurant Waitress
Hi Thai Restaurant
03.2016 - 08.2016
Crew Team Member
Oportos
02.2015 - 09.2015
Bachelor of Science - Exercise and Sports Science
University Of Sydney
M.D. - Physiotherapy
Macquarie University
Similar Profiles
Barbara HeidkeBarbara Heidke
Head of Corporate and EU Accounts at Language Services Group (comprising Language Services Direct and Simon and Simon International)Head of Corporate and EU Accounts at Language Services Group (comprising Language Services Direct and Simon and Simon International)
Benjamin ClarkBenjamin Clark
Pre-Litigation Expert Coordinator at Simon and Simon PCPre-Litigation Expert Coordinator at Simon and Simon PC
Laura KempLaura Kemp
Pre-Litigation Paralegal at Simon & Simon, PCPre-Litigation Paralegal at Simon & Simon, PC
Sujing (Kristy) WangSujing (Kristy) Wang
Early Childhood Teacher at Fitkidz Learning CentreEarly Childhood Teacher at Fitkidz Learning Centre
Jiwoo MinJiwoo Min
Manager at PriceWaterhouseCoopers SydneyManager at PriceWaterhouseCoopers Sydney