ROSALIE BOTICA

As a Job Coach, I provided tailored support to clients, guiding them through employment challenges while fostering essential life and job-readiness skills. I worked closely with clients to create personalized action plans, focusing on their development and successful employment placement. Through strong relationship-building and empathetic case management, I ensured each client's journey toward self-confidence and sustainable outcomes was tracked and supported comprehensively.

• Provided one-on-one support to clients to help them navigate employment challenges, enhancing life skills for necessary for sustainable outcomes.
• Guided clients through personalized plans for job readiness, including interview preparation, document creation, and development of professional skills.
• Demonstrated strong case management abilities by maintaining accurate records of client progress, providing regular updates, and reporting on key outcomes.
• Built relationships with clients facing significant barriers, focusing on enhancing self-confidence and personal development.
• Empowered clients to maintain stability by linking them with relevant resources (job opportunities, life skills development).
• Managed client information confidentially, respecting privacy while ensuring compliance with organizational standards.
• Provided guidance and empathy for clients facing social challenges, fostering a supportive and understanding approach to individual needs.

In this multifaceted role, I handled administrative and bookkeeping responsibilities, ensuring the efficient operation of the community resource centre. My duties included managing client inquiries, maintaining financial records, and supporting the delivery of community programs. My commitment to accuracy, client services, and process efficiency contributed to the center's accessibility and quality of service.

• Managed administrative and reception duties, including client inquiries, appointment scheduling, and accurate data entry.
• Supported financial operations, such as processing invoices, payroll management, and reconciliations, contributed to efficient office management.
• Coordinated community programs and provided support for resource distribution, helping to enhance community services and centre accessibility.
• Maintained meticulous records of client data, ensuring high accuracy in documentation and financial processing.
• Demonstrated organizational and multitasking abilities, maintaining a high standard.

I developed core skills in teamwork, efficiency, and compliance within the food service industry. My role encompassed supporting meal preparation, adhering to safety and health standards, and optimizing kitchen workflows. My ability to adapt to fast-paced environments and contribute to inventory management and quality control helped ensure smooth operations and high standards of service.

• Developed a strong work ethic and team collaboration skills in dynamic, fast-paced environments.
• Adhered to regulations and health standards, ensuring safety and compliance across all activities.
• Supported meal planning and ensured food preparation aligned with dietary guidelines and cultural preferences.
• Assisted in maintaining inventory and stock levels, organizing supplies to reduce waste, and improve cost-efficiency.
• Played an active role in team meetings to improve kitchen workflows, contributing ideas to enhance meal quality and service.