Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rosalie Brooks

Mount Louisa,QLD

Summary

Adept at problem-solving and organizational skills, I enhanced student welfare at St Margaret Mary's College by being the key liaison for attendance and student support. My tenure at various institutions showcases my ability to multitask and provide emotional support, ensuring operational excellence and fostering positive relationships. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Hardworking and passionate job seeker with strong organizational skills.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Student Support Officer

St Margaret Mary's College Hyde Park Townsville
02.2020 - Current

- First point of contact for Students and Parents regarding any issues relating to attendance or General Student enquiries

- Signing students in and out of school during the day

- Ensuring School Rolls are marked and attendance is accurate throughout the school day

- Assist School Counsellors with student bookings and first point of contact for any student issues

- Assist Deputy Principal and Pastoral Middle Leaders during the course of the school day with issues relating to Student Welfare and behaviour

- Responsible for all student absences and maintenance of absence emails

- Assisting the Curriculum Middle leader with Implementation of the Work Experience Program for the school and maintenance of records for the Schools Placement program liaising with Employers, Parents and Students to implement the program

- Providing First Aid Assistance to Students throughout the school day

School Officer

Holy Spirit Catholic School Cranbrook
10.2018 - 02.2020

- Facilitated communication between parents, teachers, and administrators to address concerns promptly.

- Assisting with Parent queries regarding school events and student attendance

- Signing students in and out during the school day

- Providing First Aid assistance throughout the day to students

- Receiving and balancing payments made throughout the day for various school events

- Liaising with Principal, Deputy Principal and Teachers regarding Student Issues

Administration Officer

Vision Surveys Qld
01.2017 - 10.2018
  • Developed strong working relationships with colleagues, contributing to a positive work environment.
  • Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Aided colleagues, managers, and customers through regular communication and assistance.
  • Drafted and distributed invoices for outstanding payments.
  • Supported department heads through conducting research, preparing reports, and managing various administrative tasks efficiently.
  • Contributed to office safety by enforcing workplace policies and following emergency procedures as needed.

Owner/Bookkeeping Manager

Tackle World Townsville
01.2005 - 01.2017

- Managed day-to-day Bookkeeping for the Business including lodgement of Quarterly BAS and other ATO requirements

- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.

- Dealt with everyday Banking and Postage requirements for the business

- Assisted with online orders and stock maintenance

- Managed Payroll system including paying wages, Employee superannuation requirements, Annual leave and Personal leave.

Education

Bachelor of Commerce - Accounting

James Cook University
Townsville

Skills

  • Patience and Tolerance
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Multitasking
  • Reliability
  • Excellent Communication
  • Organizational Skills
  • Emotional Support

Certification

- Holder of Current CPR and First Aid Certificates

- Blue card Holder

Timeline

Student Support Officer

St Margaret Mary's College Hyde Park Townsville
02.2020 - Current

School Officer

Holy Spirit Catholic School Cranbrook
10.2018 - 02.2020

Administration Officer

Vision Surveys Qld
01.2017 - 10.2018

Owner/Bookkeeping Manager

Tackle World Townsville
01.2005 - 01.2017

- Holder of Current CPR and First Aid Certificates

- Blue card Holder

Bachelor of Commerce - Accounting

James Cook University
Rosalie Brooks