Summary
Overview
Work History
Education
Skills
Personal Information
Hobbies and Interests
Languages
Timeline
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Rosalind Huang

Rosalind Huang

Melbourne,Australia

Summary

Developed exceptional customer service skills in fast-paced environment, seeking to transition into new field. Possesses strong abilities in communication and teamwork, along with knack for problem-solving. Aims to leverage these transferable skills to excel in new professional setting.

Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.

Overview

2
2
years of professional experience

Work History

Bartender

IDartsHive
Melbourne, VIC
02.2025 - Current
  • 欢迎客人并清晰讲解飞镖游戏规则与价格。
  • 接单饮品，并与酒吧区协调出品节奏。
  • 操作收银系统，处理付款、拆单与打印收据。
  • 维护飞镖区与公共区域的整洁有序。
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Receptionist and Wait Staff Member

Neptune‘s Seafood Catch
Melbourne, VIC
07.2024 - Current
  • 准确接收并处理客户订单, 使用POS系统完成交易、打印收据。
  • 与厨房员工合作，确保准确准备订单并及时向客人提供菜肴。
  • 保持就餐区的整洁，为顾客营造愉快的就餐氛围。
  • 打扫和重新摆放餐桌，保持餐厅和工作区的清洁。
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front area to create professional and welcoming environment for customers.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

Bartender and Receptionist

BB8 Billiards Club
Melbourne, VIC
03.2024 - 12.2024
  • 帮客人开台,确保球桌干净整洁,调试台球设备并解释使用规则。
  • 负责吧台工作,包括调制饮品、提供小吃和点心,确保吧台区域的卫生和整洁。
  • 与顾客互动,解答他们的问题,并提供友好和专业的服务,确保顾客满意度。
  • 负责营业结束后的清理打扫工作,确保俱乐部环境整洁,并为第二天的营业做好准备。
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Waitress and Receptionist and Bartender

Okami Japanese Restaurant
Melbourne, VIC
05.2023 - 11.2023
  • 接待顾客,并完成带位和点单，结账工作。
  • 核实顾客餐单是否正确,并提交给吧台和厨房。
  • 解决用餐过程中的任何问题,确保顾客获得良好的服务体验。
  • 负责清理打扫餐馆。
  • 为客人上菜以及收空盘。
  • 有时负责吧台工作,制作饮品,为客人上酒水,清洗所有杯子和相关工具,补货所有酒水。
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.

Education

Bachelor of IT -

Monash University
Australia
06-2026

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Order taking
  • Attention to detail
  • Cash handling
  • POS system operation

Personal Information

Date of Birth: 08/12/04

Hobbies and Interests

  • 空手道
  • 巴西柔术

Languages

English
Professional
Chinese (Mandarin)
Native/ Bilingual

Timeline

Bartender

IDartsHive
02.2025 - Current

Receptionist and Wait Staff Member

Neptune‘s Seafood Catch
07.2024 - Current

Bartender and Receptionist

BB8 Billiards Club
03.2024 - 12.2024

Waitress and Receptionist and Bartender

Okami Japanese Restaurant
05.2023 - 11.2023

Bachelor of IT -

Monash University

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Rosalind Huang