ROSANNA GIAMPA

A highly motivated and respected leader, I bring more than 25 years of experience within a range of operational & service focused industries – This includes the past 18 years within the airline industry fulfilling a range of roles within the Qantas Group for Jetstar Airways across Melbourne & Gold Coast-based roles & Virgin Australia when based in Sydney. I have considerable Domestic and International exposure across Asia-Pacific which includes aligning multifaceted commercial, operational, and customerrelated business policies & procedures related to Airport Operations. I pride myself on consistently delivering successful safety, operational, customer, commercial & financial performance outcomes for a complex business & industry. Some of my highly regarded assets would be tsshe ability to understand the end-to-end process, including facilitating change management for required business changes & accurately assessing business impacts, combined with my attention to detail & effective stakeholder management. My passion for delivering practical airport operational & customer experiences are key contributing factors to delivering multiple seamless changes, complimented by my extensive understanding of the Jetstar business after 16 years of service and my extremely strong work ethic. I'm currently exploring opportunities to further develop and progress my career seeking exposure to new business units, with a clear focus on broadening my current skillset, including new leadership opportunities & developing a high-performing team.

• Hard working and dedicated.
• Able to work in a team and individually.
• Ability to perform in stressful situations.
• Punctual and reliable
• Friendly and enthusiastic with a positive attitude
• Good eye for detail

• JETSTAR GALEXY AWARD, Nominated and achieved for my work on the New Skies Cutover in 2009.
• JETSTAR BRAVO AWARD, Nominated and won the quarterly award and Annual award for the brand value “Genuinely Care” in 2015
• Airport Excellence award 2022, for restarting airports post Covid shut down

• Stuart McClintock, Manager Airports Customer Service, 0405 611 887
• Marc Jamieson, Jetstar Airports Performance Manager, 0403 260 535
• Erin Fazey, Airports Commercial Performance Manager, 0418 320 205

• Travelling
• Meeting new people
• Socialising with friends and family
• Trying new Restaurants
• Drinking coffee

Mental Health First Aid Trained