I am an experienced professional with a demonstrated history of success across multiple industries. Dedicated to achieving high performance and fostering growth, I am also a compassionate caregiver experienced in attending to physically challenged, bedridden, and memory-impaired patients. Skilled in offering social and emotional support, I strive to enhance patient morale and comfort. Additionally, I am adept at aiding patients with their daily hygiene needs, including bathing and incontinence care.
Overview
27
27
years of professional experience
Work History
Traffic Controller
Traffic Diversions Group
Melbourne, VIC
12.2022 - Current
Directed traffic flow and monitored intersections to ensure the safe passage of vehicles, pedestrians and cyclists.
Organized detours and adjusted signal timing to accommodate special events or construction projects.
Inspected traffic control devices such as signs, signals and pavement markings for proper installation and visibility.
Coordinated with other agencies such as police departments, fire stations, utility companies and public works departments on traffic control plans.
Communicated regularly with supervisors regarding changes in traffic patterns or new construction projects that impacted existing routes.
Provided assistance to motorists who experienced difficulty navigating through congested areas.
Ensured compliance with local laws, regulations and ordinances related to motor vehicle operation, parking and loading and unloading zones.
Cleaning Assistant
Multiple Company
Melbourne, VIC
01.2010 - 12.2022
Swept, mopped and vacuumed floors to ensure cleanliness.
Dusted furniture and fixtures in assigned areas.
Cleaned bathrooms, including toilets, sinks and mirrors.
Stocked supplies such as soap, toilet paper and paper towels.
Emptied trash cans and disposed of waste materials properly.
Maintained cleaning equipment in good working condition.
Ensured safety standards were met while using chemical cleaners or operating machinery.
Disinfected high touch surfaces like doorknobs, handrails and countertops regularly.
Sanitized common areas such as lobbies, hallways and break rooms daily.
Responded promptly to requests from customers or staff members.
Followed all health codes and regulations regarding the use of chemicals.
Nursing Assistant /Community Disability Worker
Multiple Age Care Facilities and Nursing Agencies -(Inala Village, Villa Maria, .......
Melbourne, VIC
01.1998 - 09.2007
Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
Collected specimens for laboratory testing such as urine samples and blood draws.
Maintained patient records accurately by documenting daily activities and changes in conditions or treatments.
Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
Observed patients' conditions regularly for any physical or mental changes and reported findings to the appropriate personnel promptly.
Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
Assessed vitals and noted medical information to report changes to nursing staff and physicians.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Assisted patients with daily activities under nurse's supervision to provide essential care and emotional support.
Conducted regular rounds to check on patients' safety and proactively address issues.
Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
Implemented fall prevention techniques as specified in plan of care.
Engaged with patient family and friends to provide courteous visit experience.
Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
Promoted patient satisfaction by assisting with bathing, dressing and exercising.
Completed daily room cleaning and organizing to provide patients with clean environment.
Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
Reported environmental risks or equipment malfunctions to supervisor.
Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Provided physical support to assist patients with bathing, dressing and toileting.
Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
Education
CERTIFICATE III in Individual Support (Age & Dis)
ALL TRAINING COLLEGE AUSTRALIA
Melbourne, VIC
04-2024
White Card (Work Safe in The Construction))
Civil Training Australia
Melbourne, VIC
06-2022
Traffic Control And Management
Civil Training Australia
Melbourne, VIC
06-2022
First Aid & CPR
Construction Training Group
Melbourne, VIC
06-2022
Electrical Spotter
Construction Training Group
Melbourne, VIC
06-2022
Certificate III in Hairdressing
Melbourne College of Hair And Beauty
12-2012
Cert II in Customer Service And Hospitality
Australia College of Hospitality
Melbourne, VIC
02-1997
Skills
Valid Victoria driver's license
Radio communication
Public Safety and Transportation
Pedestrian Traffic Assessments
Oral communication
Adaptability and Flexibility
Team building
Ordinances, Policies, and Procedures
Multitasking Abilities
Professionalism
Continuous Improvement
Infection Control
Linen management
Monitoring fluids
Personal hygiene support
Light Housekeeping
Specimen Collection
Patient Feeding
Quality Assurance
Call light response
Patient Relations
Mobility Assistance
Patient Assessments
Client documentation
Patient Care
Computer literate
Community activities
Patient-focused care
Patient relationship building
Patient Care and Safety
Direct Patient Care
Companionship and emotional support
Infection control procedures
Behavior redirection
References
References available upon request.
Timeline
Traffic Controller
Traffic Diversions Group
12.2022 - Current
Cleaning Assistant
Multiple Company
01.2010 - 12.2022
Nursing Assistant /Community Disability Worker
Multiple Age Care Facilities and Nursing Agencies -(Inala Village, Villa Maria, .......