Ruza AHEARN(Rose)

Work History

Administration Officer

Northern Territory Government

03.2023 - Current

Processed purchase orders, service contracts and financial reports.
Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
Aided colleagues, managers and customers through regular communication and assistance.
Drafted and distributed invoices for outstanding payments.
Managed team petty cash, purchase orders and account transactions.
Managed daily payment processing and drafted related financial documents.
Monitored and updated employee database and managed scheduling for team.
Improved operations through schedule management of board meetings, travel itineraries and agenda plans.

Barrista

Red Centre Cafe

03.2020 - Current

Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Cleaned counters, machines, utensils and seating areas daily.
Controlled line and crowd with quick, efficient service.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Maintained regular and consistent attendance and punctuality.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Recommended products based on solid understanding of individual customer needs and preferences.
Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Constantly expanded personal knowledge of coffee styles and varieties.
Trained new employees in groups and in one-on-one scenarios.
Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
Maintained espresso equipment and performed minor repairs to keep coffee machines functioning properly.
Developed and demonstrated skillful and creative latte art to engage customers.
Complied with standards for merchandising, stocking and storing product.
Educated coworkers and customers about new products.
Maintained supply levels in counter and customer areas to meet typical demands.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.

Administration Officer

Elmore LTD

02.2021 - 08.2023

Processed purchase orders, service contracts and financial reports.
Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
Aided colleagues, managers and customers through regular communication and assistance.
Drafted and distributed invoices for outstanding payments.
Managed team petty cash, purchase orders and account transactions.
Managed daily payment processing and drafted related financial documents.
Travel planning and accomodation

Kiosk and Food Manger

Barkly Regional Council

02.2018 - 05.2022

Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Maintained energy and enthusiasm in fast-paced environment.
Proved successful working within tight deadlines and fast-paced atmosphere.
Used critical thinking to break down problems, evaluate solutions and make decisions.

Kitchen Manager

Tennant Creek High School

03.2018 - 05.2020

Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Checked and tested foods to verify quality and temperature.
Teach Kids Cooking and hygiene for everyday living
First aid training
Rooms and equipment for activities for kids from out of town
Purchased food and cultivated strong vendor relationships.
Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Developed unique events and special promotions to drive sales.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Oversaw food preparation and monitored safety protocols.
Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
Developed kitchen staff through training, disciplinary action and performance reviews.
Everything to do with keeping of a kitchen and grounds surrounding

CSSD Healthcare Technician

Murdoch Government

03.1990 - 05.2009

Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Theatre Linen and equipment sterilization
Keep high standards for hospital

Summary

Overview

Work History

Administration Officer

Barrista

Administration Officer

Kiosk and Food Manger

Kitchen Manager

CSSD Healthcare Technician

Education

Cert IV - Business Management And Administration

Chef - Chef

Skills

Work Availability

Timeline

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