Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Rose Bell

Geelong,VIC

Summary

Adept in food safety and customer service, I elevated guest satisfaction at Enzos on Pako through exceptional service and efficiency. Skilled in food presentation and relationship building, I significantly contributed to creating memorable dining experiences, ensuring repeat business and streamlining operations for peak performance.

Overview

2
2
years of professional experience

Work History

Waitress

Enzos on Pako
Geelong, VIC
04.2022 - 10.2023
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
  • Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Increased repeat business by cultivating relationships with customers and providing memorable dining experiences.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Reduced wait times for seating by efficiently clearing tables immediately after guests'' departure.

Food Assistant

Daniels Donut
Geelong, VIC
03.2024 - Current
  • Enhanced customer satisfaction by providing efficient and attentive service during busy meal periods.
  • Reduced food waste by closely monitoring inventory levels and ensuring proper rotation of perishable items.
  • Maintained a clean and sanitary work environment, adhering to strict health and safety guidelines.
  • Provided support during high-volume shifts, effectively multitasking and prioritizing tasks as needed to maintain smooth operations.
  • Assisted in maintaining accurate records for vendor orders, ensuring adequate stock of essential ingredients while minimizing costs.

Food and Beverage Associate

Adventure Parks
Wallington, VIC
09.2023 - 03.2024
  • Enhanced customer satisfaction by providing exceptional service and addressing dietary concerns.
  • Boosted restaurant efficiency by streamlining food preparation processes and maintaining cleanliness standards.
  • Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.

Education

Certificate III - Animal Studies

Gordon Institute of TAFE
Geelong, VIC

North Geelong Secondary College
Geelong, VIC
11.2024

Skills

  • Food presentation talent
  • Food safety knowledge
  • Organization and Planning
  • Sanitation Standards Compliance
  • Allergen awareness
  • Food Storage Principles
  • Hygiene and Cleanliness
  • Customer Assistance
  • Table setting and bussing
  • Menu presentation
  • Hospitality
  • Customer Service
  • Food Running
  • Verbal and written communication
  • Relationship Building
  • Cash Register Operation

Accomplishments

-recieved a scholership to support me financially final year of high school

-recieved multiple awards regarding acadamic and achievment awards

Timeline

Food Assistant

Daniels Donut
03.2024 - Current

Food and Beverage Associate

Adventure Parks
09.2023 - 03.2024

Waitress

Enzos on Pako
04.2022 - 10.2023

Certificate III - Animal Studies

Gordon Institute of TAFE

North Geelong Secondary College
Rose Bell