Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Rose Castledine

Melbourne,VIC

Summary

Motivated Monash University Arts student with strong analytical and communication skills, seeking to contribute to the Mondale Graduate Program. Experienced in teamwork, problem-solving, and delivering high-quality outcomes through academic projects and professional roles in retail and administration. Committed to continuous learning, adaptability, and applying my skills to support public service initiatives that improve community well-being.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

St Agni
Armadale, Vic
01.2023 - Current
  • Assisted customers in product selection and provided personalized service.
  • Maintained store appearance by organizing merchandise and ensuring cleanliness.
  • Operated point-of-sale system accurately for customer transactions.
  • Collaborated with team members to achieve sales goals and improve service.
  • Handled customer inquiries and resolved issues promptly and professionally.

Receptionist

Brighton Family and Womens Clinic
Brighton, Vic
06.2022 - 12.2022
  • Greeted patients warmly upon arrival at the family and women's clinic.
  • Managed appointment scheduling and confirmed visits for optimal patient flow.
  • Collected patient information and verified insurance details accurately.
  • Answered phone calls promptly and addressed inquiries with professionalism.
  • Collaborated with team members to streamline office procedures and enhance efficiency.
  • Processed medical records efficiently to ensure compliance with privacy regulations.

Education

Associate of Arts - Economics

Monash University
Clayton, VIC
11-2026

Skills

  • Initiative and self-directed learning
  • Teamwork and collaboration
  • Strong written and verbal communication
  • Organisation and time management
  • Digital literacy (MS Office, CRM, inventory software)

Accomplishments

Volunteering and Extracurricular Activities

  • Peer Mentor, Monash University Economics Society (2024 – Present): Provided academic guidance and career advice to first-year students.
  • Volunteer Tutor, Community Learning Centre (2023 – Present): Supported secondary students in literacy and numeracy development.

Achievements

  • Dean’s List Recognition, Monash University (2024)
  • Employee of the Month, Retail Associate Role (March 2023).

Timeline

Retail Sales Associate

St Agni
01.2023 - Current

Receptionist

Brighton Family and Womens Clinic
06.2022 - 12.2022

Associate of Arts - Economics

Monash University
Rose Castledine