Rose Macleod

- Creating content for a 22,000 Instagram audience

- Contributing to the companies growth by creating innovative new products

- Utilising Shopify on a daily basis to optimise e-commerce operations, driving sales and enhancing the online and in-store shopping experience

- Demonstrating exceptional sales skills to drive consistent revenue growth

- Delivering excellent customer service to all new and returning clients

- Arranging personalised shipping quotes for customers Australia wide and internationally.

- Merchandising manager for the Murwillumbah flagship store and the Kingscliff boutique. - Responsible for curating and presenting a collection of products that resonate with our customers.

- Enhanced customer satisfaction by providing thorough and efficient cleaning services.

- Reduced client complaints by consistently adhering to high-quality standards.

- Maintained a safe and healthy work environment with regular equipment maintenance and proper use of cleaning chemicals.

- Received positive feedback from clients for exceptional attention to detail in cleaning tasks.

- Demonstrated adaptability, handling various types of properties, including residential homes and offices.

- Used time management and efficient cleaning methods.

- Proficient in Quickbooks, adept in accurately processing payroll and preparing BAS statements to ensure compliance and financial accuracy.

- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.

- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.

• Improved customer satisfaction by providing efficient and friendly service in the cafeteria.
• Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
• Ensured timely meal service by effectively managing multiple tasks simultaneously during peak periods.
• Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.

- Streamlined office operations by implementing efficient filing systems and organizational strategies.

- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.

- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.

- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.

- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.

- Organized travel arrangements for executives by researching cost-effective options while accommodating individual preferences.

- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

- Created, maintained and updated filing systems for paper and electronic documents.