Roslyn Cooke

• Assisted customers with prompt and polite support in-person and via telephone.
• Do extra shifts when need and other busy periods to alleviate staffing shortages.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
• Servicing customers at all times.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Helped customers complete purchases, locate items, and join reward programs.

SERVICE CUSTOMER

PREP FOOD

GEN DUTRY

• Strengthened communication skills through regular interactions with others.
• Worked flexible hours across night, weekend, and holiday shifts.
• Assisted with day-to-day operations, working efficiently and productively with all team members.