Rose Graham
Byford,WA
Summary
Organised and dependable worker successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals.
To seek and maintain any position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills.
Detail-oriented team player with the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Pharmacy Assistant
Chemist Warehouse
Karnup, WA
05.2023 - 04.2024
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organised.
- Received incoming supplies and stocked in correct locations.
- Answered phones and provided information about order status, store hours and pharmacy procedures.
- Merchandised over-the-counter goods and rotated stock.
- Greeted customers at counter and provided excellent customer service.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Organised pharmacy area to maintain clean and orderly environment.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
Front of House Assistant
Muffin Break
Lakelands, WA
06.2022 - 05.2023
- Collaborated with kitchen staff to ensure timely delivery of food orders.
- Resolved guest complaints professionally, resulting in increased repeat business.
- Assisted in training new team members, ensuring consistency in service standards.
- Maintained a clean and welcoming environment.
- Conducted routine inventory counts, maintaining accurate stock levels for optimal replenishment.
- Utilised exceptional multitasking abilities during peak hours, maintaining high-quality service under pressure.
- Supported back of house operations as needed, demonstrating versatility and adaptability in various roles within the establishment.
- Performed daily cash handling duties accurately, ensuring proper reconciliation at the end of each shift.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Handled complaints, settled disputes, and resolved grievances to maintain customer satisfaction.
- Controlled cash and credit receipts by adhering to cash handling and reconciliation procedures to comply with company policies and procedures.
- Helped guests at tables when in need of assistance.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Greeted customers and answered inquiries regarding menu items and specials.
- Utilised POS system to receive and process food and beverage orders.
- Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
Education
Certificate III - Hospitality
REACH For Training
Mandurah, WA08.2022
Skills
- Verifying orders
- Supply Restocking
- POS System Operation
- Interpreting orders
- Processing payments
- Receiving incoming supplies
- Resolving Complaints
- Answering customer questions
- Product restocking
- Customer Service
- Cash Handling
- Cash Register Operations
- Problem-solving abilities
- Team Collaboration
- Professionalism
- Operations Support
- Attention to Detail
Timeline
Pharmacy Assistant
Chemist Warehouse
05.2023 - 04.2024
Front of House Assistant
Muffin Break
06.2022 - 05.2023
Certificate III - Hospitality
REACH For Training