Rose Hamawi
Sydney,NSW
Summary
Detail-oriented administrative assistant with experience in customer service, data entry and office management. Hardworking and passionate job seeker with strong organisational skills eager to gain skills in retail. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Bossley Parkside Care Community
07.2024 - 07.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed approximately 30 incoming calls per day from customers.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Peer Support Leader
Fairvale High School
02.2023 - 05.2023
- Established trust with participants through active listening, empathy, and non-judgmental approaches in all interactions.
- Served as positive role model for peers, demonstrating effective problem-solving skills, resilience, and adaptability under challenging circumstances.
- Worked collaboratively with fellow Peer Support Leaders, sharing insights, and feedback to continually improve the overall effectiveness of the program.
Waitress Trainee
Blue Haven Pools - Lansvale
09.2022 - 01.2023
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
- Actively listened customer feedback suggestions implemented improvements response their comments.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
Fairvale High School
Fairfield West, NSW10.2025
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Strong multitasking
- Greeting guests
- Team Collaboration
- Role Modeling
- Leadership skills
- Problem-solving skills
- Communication abilities
- organisation and time management
Accomplishments
- Year Advisor Award
- Silver Level Award ( Excellence in Efforts and Achievements)
- Bronze Level Award (Excellence in Efforts and Achievements)
- Certificate in Outstanding Achievements
Timeline
Administrative Assistant
Bossley Parkside Care Community
07.2024 - 07.2024
Peer Support Leader
Fairvale High School
02.2023 - 05.2023
Waitress Trainee
Blue Haven Pools - Lansvale
09.2022 - 01.2023
High School Diploma -
Fairvale High School
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